Top Remote IT Support & Helpdesk Jobs in Miami, FL

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

As an IT Support Analyst II, you will provide technical support to employees, troubleshoot complex IT issues, maintain documentation, and track support metrics.

The Capacity Manager is responsible for ensuring sufficient capacity and performance of IT infrastructure, monitoring trends, developing capacity plans, and supporting incident management in a 24x7 environment.

The Director will oversee NetSuite support services, manage client relationships, lead optimization projects, and mentor consultants to enhance system performance.

Provide technical support and development of applications for monitoring child development programs. Role includes software maintenance and technical assistance.

The IT Operations Director leads Service Desk and Infrastructure teams, overseeing IT operations lifecycle, managing metrics, enforcing security, and enhancing service quality through automation and ITIL processes.

The Incident Response Specialist supports and maintains pre-production and production environments, coordinates application testing, manages user permissions, and collaborates with IT teams to ensure system functionality and deployments.

The Frontline Technical Services Manager oversees the service desk team, ensuring exceptional service delivery, technical guidance, and operational management, while fostering team development and client relationships.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

The IT Support Engineer will assist with cloud deployment, operations, and customer support, focusing on compliance with security regulations and providing technical guidance.