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Top Remote Customer Success Jobs in Lexington, KY

862+ Job Results
20 Hours Ago
United States
Remote
30 Employees
110K-140K Annually
Senior level
30 Employees
110K-140K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
20 Hours Ago
USA
Remote
272 Employees
Entry level
272 Employees
Entry level
Healthtech
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
20 Hours Ago
USA
Remote
101 Employees
Senior level
101 Employees
Senior level
Marketing Tech • Social Media • Analytics
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
Top Benefits:
401-K
Company Outings
Dental Insurance
+9 More
20 Hours Ago
United States
Remote
304 Employees
70K-75K Annually
Mid level
304 Employees
70K-75K Annually
Mid level
Software
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
20 Hours Ago
United States
Remote
304 Employees
120K-140K Annually
Senior level
304 Employees
120K-140K Annually
Senior level
Software
The Director of Customer Success will lead the Merchant Services team, focusing on strategic vision, retention, and growth. Responsibilities include building and mentoring a team, aligning initiatives with company objectives, driving revenue targets, and managing high-value accounts. This role emphasizes collaboration across departments to enhance customer experience and implement scalable processes for success.
22 Hours Ago
8 Locations
Remote
20 Employees
55K-80K Annually
Entry level
20 Employees
55K-80K Annually
Entry level
Information Technology
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
23 Hours Ago
United States
Remote
1,348 Employees
Senior level
1,348 Employees
Senior level
Marketing Tech • Software
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
Yesterday
United States
Remote
1,153 Employees
Junior
1,153 Employees
Junior
Healthtech • Software • Telehealth
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
Yesterday
United States
Remote
45 Employees
Mid level
45 Employees
Mid level
Marketing Tech • Software
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
Yesterday
USA
Remote
70 Employees
Mid level
70 Employees
Mid level
Consumer Web • Edtech • Kids + Family • Other • Productivity
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
Top Benefits:
401-K Matching
Adoption Assistance
Dental Insurance
+17 More
Yesterday
United States
Remote
1,029 Employees
Senior level
1,029 Employees
Senior level
Marketing Tech
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
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