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Top Remote Customer Success Jobs in Lexington, KY

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Flex

Customer Support Operations Tools Lead

16 Hours Ago

U.S.

Remote

304 Employees

3-5 Years of Experience

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304 Employees

3-5 Years of Experience

Fintech • Payments • Real Estate • Software • Financial Services

The Customer Support Operations Tools Lead is responsible for managing and optimizing customer service technology tools, providing technical support, analyzing data to improve performance, leading projects, creating training materials, ensuring data security, and maintaining vendor relationships.

Top Benefits:

401-K

Adoption Assistance

Child Care Benefits

+38 More

Gladly

Enterprise Customer Success Manager

16 Hours Ago

United States

Remote

130 Employees

3-5 Years of Experience

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130 Employees

3-5 Years of Experience

Software

The Enterprise Customer Success Manager is responsible for fostering long-term relationships with large customers, enhancing product adoption, managing renewals, and acting as a liaison between customers and internal teams. This role involves strategic advisory, problem-solving, and contributing to customer engagement strategies, while also partnering with sales teams to align on account strategies and ensure customer needs are met.

Top Benefits:

401-K

Adoption Assistance

Commuter Benefits

+39 More

Sparrow

Leave Specialist

16 Hours Ago

USA

Remote

170 Employees

1-3 Years of Experience

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170 Employees

1-3 Years of Experience

HR Tech • Software

As a Leave Specialist, you'll manage employees' leave of absence processes from start to finish. Responsibilities include providing personalized support, ensuring accurate payroll processing, and collaborating with various stakeholders to enhance the leave experience. You'll also collect feedback for product improvement and actively participate in team meetings to foster a proactive work environment.

Top Benefits:

401-K

Commuter Benefits

Company Equity

+35 More

Runwise

Customer Support Manager

18 Hours Ago

USA

Remote

60K-80K Annually

1-3 Years of Experience

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60K-80K Annually

1-3 Years of Experience

Greentech • Hardware • Real Estate • Software • Energy

As a Customer Support Manager, you will troubleshoot customer issues, provide support for energy management systems, and build long-term relationships with clients. You will work closely with property companies to help them meet energy efficiency goals. This role requires excellent communication skills and the ability to simplify complex technical information for customers.

Top Benefits:

Company Outings

Dedicated Diversity Inclusion Staff

Dental Insurance

+16 More

Rocket Software

Senior Customer Success Manager (Mobius ECM)

20 Hours Ago

United States

Remote

2,825 Employees

81K-102K Annually

5-7 Years of Experience

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2,825 Employees

81K-102K Annually

5-7 Years of Experience

Information Technology • Software

The Senior Customer Success Manager will manage customer relationships to ensure satisfaction and long-term success. Responsibilities include understanding customers' business needs, conducting business reviews, leading user training, and advocating for customer feedback and needs within the organization. This role is key in driving customer engagement and retention while supporting overall business goals.

Postman

Enterprise Customer Success Manager

20 Hours Ago

USA

Remote

1,455 Employees

7+ Years of Experience

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1,455 Employees

7+ Years of Experience

Software • Database

The Enterprise Customer Success Manager at Postman will focus on post-sale strategy and engagement for Enterprise accounts, collaborating with customers to achieve key objectives and deliver value from the platform. Responsibilities include account planning, proactive management, and cross-functional collaboration to enhance customer relationships and drive adoption.

Nordic Global

EHR Site Specialist (Youngstown, OH)

20 Hours Ago

Remote

1,400 Employees

1-3 Years of Experience

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1,400 Employees

1-3 Years of Experience

Cloud • Healthtech • Information Technology • Consulting

The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.

Top Benefits:

401-K

Company Outings

Dental Insurance

+17 More

Clarify Health Solutions

Customer Success Associate

20 Hours Ago

Remote

208 Employees

85K-105K Annually

1-3 Years of Experience

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208 Employees

85K-105K Annually

1-3 Years of Experience

Big Data • Healthtech • Information Technology • Analytics

The Customer Success Associate will manage customer portfolios and relationships, conduct business reviews, facilitate training, and collaborate with sales and product teams. The role requires strong project management skills and a passion for enhancing customer experiences in healthcare.

Percona

Customer Success Manager (GTM)

22 Hours Ago

15 Locations

Remote

272 Employees

3-5 Years of Experience

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272 Employees

3-5 Years of Experience

Software • Consulting

The Customer Success Manager at Percona is responsible for managing renewal pipelines, identifying growth opportunities, and ensuring customer success through effective account management and cross-functional collaboration. The role involves achieving renewal targets, analyzing customer engagement, and facilitating client meetings, while advocating for customers within the organization.

Top Benefits:

401-K

Health Insurance

Nagarro

Trainee

22 Hours Ago

USA

Remote

19,994 Employees

1-3 Years of Experience

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19,994 Employees

1-3 Years of Experience

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...

Nagarro