Top Remote Customer Success & Experience Jobs in Lexington, KY

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

This remote position seeks individuals with excellent communication skills to connect with others, meet problem-solving challenges, and maintain a positive attitude while working independently or with a team.

The Principal will lead strategies for new business, engage with C-suite clients, and architect outcomes-based solutions for Danaher's diagnostic partnerships, leveraging sales and consulting experience.

Join a remote sales team engaging with clients, providing financial solutions and managing customer relationships with flexibility and support.

Lead post-sales customer success for enterprise accounts, drive product adoption and value realization, build multi-level stakeholder relationships, develop mutual value and strategic account plans, identify risks and expansion opportunities, coordinate cross-functional teams to optimize implementations, and partner on renewals and expansions to maximize retention and advocacy.

Manage a portfolio of Healthcare SaaS customers ($3–5M revenue) as a strategic, data-driven Customer Success Manager. Drive adoption, retention, and expansion using AI tools, automation, and platforms like Gainsight and Salesforce. Lead training, business reviews, risk mitigation, cross-functional advocacy, and HIPAA-sensitive consultations to improve patient acquisition, contact center performance, and long-term customer value.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The Patient Enrollment Specialist will handle phone outreach to schedule patient appointments, assist with inquiries, and provide support throughout the enrollment process.

As a Partner Engagement Manager, you will ensure customer success by driving adoption, building strong relationships, managing account health, and creating positive experiences that lead to customer advocacy and expansion.