Top Remote Operations & Support Jobs in Las Vegas, NV

Provide administrative and operational support for contracts, vendor onboarding, procurement, invoicing and payment tracking. Maintain contract lifecycles and financial records, coordinate approvals and cross-department communication, support audits, generate reports, design workflows, and assist onboarding and office logistics. Act as backup to office and marketing coordinators and support continuous improvement of administrative and financial processes.

Owner of regional scheduling for court reporters: book depositions, manage deadlines and transcripts, maintain reporter relationships, educate on processes and tools, escalate and improve operations, handle sensitive client information, and work scheduled shift Monday–Friday 11am–8pm PT.

Provide frontline, technical SaaS support across Element451 and Encoura Connect: manage high-volume tickets via in-app chat, reproduce and troubleshoot complex issues, escalate verified bugs with detailed evidence, improve knowledge-base and ticket-deflection, and communicate clearly and empathetically with customers under SLAs.

Manage high-volume inbound/outbound customer and service-provider communications to coordinate emergency roadside assistance, document events in internal systems, troubleshoot breakdowns, escalate issues, and complete required training and tasks to minimize downtime.

Process utility property and damage claims: verify and analyze claim data, record information in company software, communicate with clients and responsible parties via email and phone, and maintain accurate, timely documentation.

Own and architect the Salesforce instance across Sales, Marketing, and CX. Build data governance, automations, and integrations to make Salesforce the single source of truth. Operate and scale the deal desk and quote-to-cash workflows, partner with Finance/Legal/CX on renewals, manage contractors, and drive cross-functional Salesforce projects and reporting.

Provide hands-on incident handling, troubleshoot technical issues, analyze logs and patterns, document ticket updates, escalate to senior teams, and support SLA-driven workflows while learning support processes.

Manage a team resolving automotive total loss claims, negotiate settlements with carriers, optimize recovery using the company platform, own customer accounts, document KPIs and coaching, and collaborate with product and engineering to improve claims processes.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

Lead migrations of batch scheduling workloads to IBM Z Workload Scheduler by analyzing legacy scheduler definitions, mapping jobs and dependencies, executing parallel tracking and validation, monitoring execution via TSO/ISPF and scheduler interfaces, resolving issues, and training operational teams.