Top Remote Operations & Support Jobs in Las Vegas, NV

Review, analyze and process moderately complex to complex commercial property/casualty claims. Investigate liability and coverage, set and adjust reserves, negotiate settlements, manage litigation and coordinate outside experts. Mentor team members, assist claims manager with assignments and quality review, and attend trials or hearings as company representative.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

Lead design, build, and support of Salesforce for RevOps: implement declarative solutions, manage data quality, administer security and users, integrate GTM tools, build reports/dashboards, troubleshoot issues, document systems, and evaluate/implement AI capabilities to support sales and customer success teams.

The Principal, Strategic Operations leads the design and execution of Digible's operating systems, driving strategy adoption across the organization through planning and prioritization. They facilitate decision-making among senior leadership and ensure accountability for strategic initiatives, fostering organizational change and aligning operational efforts with business outcomes.

Evaluate personal-lines home insurance risk, manage full-cycle home inspection program, support policy non-renewals/cancellations, collaborate with Product on filings, and improve underwriting resources and processes while responding to internal and external partners.

Lead and scale global B2B revenue operations to enable predictable growth across SMB, Mid-Market, and Enterprise. Own revenue planning, forecasting, incentives, systems, analytics, GTM infrastructure, and cross-functional execution. Build and lead a Revenue Operations organization, improve forecast accuracy, enable new product launches, and drive operational improvements through data and AI-enabled solutions.

Maintain and publish weekly contact-center schedules, align short-term forecasts to volume, update agent/team records, produce WFM performance reports, manage shift bids, analyze time-off allotments, support WFM coordinators, and liaise with supervisors and leadership to ensure coverage and staffing accuracy.

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.

Review and evaluate Group Life claim submissions for accuracy and completeness, process payments, respond to beneficiaries and policyholders via phone and written communications, ensure regulatory compliance and quality standards, mentor reviewers, and complete mandatory training and support tasks within turnaround times.

Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.

Provide fast, technically sound support for a B2B SaaS CRM via email, chat, and video. Troubleshoot APIs, integrations, and product issues; document bugs; contribute to documentation; advocate customer feedback to Product and Engineering; and help customers implement scalable workflows and best practices.

Lead end-to-end Revenue Operations for a high-growth B2B SaaS company: build GTM operating model, own forecasting and analytics, manage GTM systems (Salesforce/CPQ/marketing automation), drive AI automation, enable cross-functional alignment, and deliver executive revenue insights to scale enterprise sales.