Top Remote Operations & Support Jobs in Kansas City, MO

Provides executive and administrative support to leadership while maintaining HubSpot CRM records, LinkedIn follow-ups, SharePoint documentation, user access, licenses, certifications, calendars, business documents, and onboarding activities. The role ensures accurate data, consistent administrative processes, timely communications, and organized internal systems. It is fully remote and requires reliable equipment, internet connectivity, and a dedicated workspace.

Provide administrative support to Managing Director(s) and department: manage files and correspondence, schedule meetings and travel, prepare presentations and reports, handle vendor invoices and inquiries, maintain personnel records, order supplies, and assist on routine and special projects.

Provides administrative and organizational support to senior leadership by managing calendars, meetings, priorities, travel arrangements, communications, confidential information, and follow-ups. The role coordinates across teams and time zones, uses business technology to improve efficiency, anticipates leadership needs, and proactively resolves issues. It is a remote, full-time opportunity requiring strong organization, communication, judgment, adaptability, and attention to detail; prior Executive Assistant experience is not required.

Provides remote user and systems support across Microsoft 365 and business platforms. Responsibilities include troubleshooting hardware, software, access, permissions, and connectivity issues; managing accounts, assets, licenses, and documentation; coordinating escalations; testing system changes; supporting cybersecurity and privacy controls; and identifying recurring issues and workflow improvements.

Lead implementation, optimization, and adoption of C&I fundraising processes, systems, and workflows. Manage intake and request systems, map end-to-end workflows, identify and drive process improvements, support change management and rollouts, coordinate internal projects, and create SOPs, playbooks, and training documentation. Act as C&I business representative across cross-functional initiatives to ensure scalable, user-focused solutions and continuous improvement.

Perform healthcare system research and document resources for members and internal teams. Provide clear, accurate findings, maintain case documentation, ensure regulatory compliance (HIPAA/COBRA), follow up on cases, and escalate trends to leadership to support member decision-making.

Manage cross-functional operational initiatives, improve internal processes, coordinate strategic projects and company events, oversee vendors and subscriptions, support business development and branded collateral, and identify AI/automation opportunities (using tools like Claude) to streamline workflows while working closely with leadership.

Support resource planning and technician scheduling across a region to meet SLAs. Assist with technician availability, shift planning, schedule updates in ADP and Gantt systems, incident management support, cost control, and special projects under guidance.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

Lead and develop a closing team responsible for hiring, onboarding, performance management, policy implementation, and quality control. Manage pipelines, train new hires, resolve escalations, run projects end-to-end, analyze data, and align department goals with company objectives while fostering a positive team culture.