Business Operations Manager

Posted Yesterday
Hiring Remotely in United States
Remote
Mid level
Information Technology • Consulting
The Role
Manage cross-functional operational initiatives, improve internal processes, coordinate strategic projects and company events, oversee vendors and subscriptions, support business development and branded collateral, and identify AI/automation opportunities (using tools like Claude) to streamline workflows while working closely with leadership.
Summary Generated by Built In

About Waylin

Waylin is a rapidly growing Office of the CFO firm serving private equity-backed businesses. We partner with private equity firms and executive leadership teams to deliver hands-on finance, accounting, FP&A, AI, and technology solutions that drive business performance.

As we continue to grow, we're looking for a Business Operations Manager to help build the operational foundation that supports our next stage of growth.

This is a highly visible role that works directly with leadership and plays a key role in coordinating company initiatives, improving internal operations, business development, and ensuring the organization operates efficiently.

Position Summary

The Business Operations Manager is responsible for overseeing many of Waylin's internal operational initiatives outside of client delivery. This individual will coordinate projects across departments, manage company events, maintain operational processes, and help execute strategic initiatives.

This role is ideal for someone who enjoys solving problems, building processes, organizing complex projects, and working across multiple functional areas. Success in this position requires exceptional organization, initiative, and the ability to shift seamlessly between strategic planning and day-to-day execution.

Responsibilities

Business Operations

  • Manage cross-functional operational initiatives
  • Coordinate strategic projects for company leadership
  • Develop and improve internal processes
  • Manage operational vendors and third-party relationships
  • Coordinate company subscriptions, software, and operational resources
  • Assist leadership with planning and execution of growth initiatives
  • Identify opportunities to leverage AI and automation to improve efficiency, including using tools like Claude and Claude Cowork to streamline internal workflows

Business Development & Communications

  • Maintain proposal templates and presentation materials
  • Update client case studies
  • Coordinate conference materials
  • Support business development initiatives
  • Maintain company templates and branded collateral
  • Ensure consistent branding across presentations and communications

Qualifications

  • Bachelor's degree in Business, Marketing, Communications, Management, or a related field
  • 3+ years of experience in business operations, project management, operations, executive support, events, or a related field
  • Exceptional organizational and project management skills
  • Excellent written and verbal communication abilities
  • Comfortable managing multiple priorities in a fast-paced environment
  • Highly proficient in AI tools, with hands-on experience using Claude and Claude Cowork (or similar AI assistants) for research, drafting, process design, and workflow automation

Preferred Experience

Experience in one or more of the following:

  • Professional services
  • Private equity
  • Finance
  • Business operations

Why Join Waylin?

This is a unique opportunity to work directly with company leadership and help build the operational infrastructure of a rapidly growing firm.

Rather than focusing on one functional area, you'll contribute across operations, branding, business development, and employee experience. You'll have the opportunity to improve processes, lead meaningful initiatives, and make a visible impact on the continued growth of the firm.

Skills Required

  • Bachelor's degree in Business, Marketing, Communications, Management, or related field
  • 3+ years of experience in business operations, project management, operations, executive support, events, or a related field
  • Exceptional organizational and project management skills
  • Excellent written and verbal communication abilities
  • Comfortable managing multiple priorities in a fast-paced environment
  • Highly proficient in AI tools, with hands-on experience using Claude and Claude Cowork (or similar AI assistants) for research, drafting, process design, and workflow automation
  • Experience in professional services
  • Experience in private equity
  • Experience in finance

Waylin Partners Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Waylin Partners and has not been reviewed or approved by Waylin Partners.

  • Pay Growth & Progression Compensation is considered competitive with room to grow, and the pay structure includes performance-based elements that reward individual contribution to firm growth.
  • Parental & Family Support Parental leave is described as generous, with paid maternity and paternity leave highlighted across postings.
  • Leave & Time Off Breadth Time off includes generous PTO alongside paid holidays, sick time, and bereavement leave.

Waylin Partners Insights

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The Company
HQ: Chicago, Illinois
50 Employees
Year Founded: 2022

What We Do

Waylin is a rapidly growing Office of the CFO firm serving private equity-backed businesses. We partner with private equity firms and executive leadership teams to deliver hands-on finance, accounting, FP&A, AI, and technology solutions that drive business performance. FP&A Service Offerings: ◉ Fully integrated financial modeling to support strategic decisions ◉ Automated and detailed monthly financial reporting package ◉ Monthly/quarterly management team and board reporting ◉ Annual budgeting and budget presentation materials ◉ Profitability by customer and product/service ◉ All-encompassing P&L forecasting and variance analysis ◉ Best-in-class 13-week cash flow forecasting ◉ Real-time hourly/daily/weekly cash reporting ◉ Industry leading KPI, dashboard, and automated reporting ◉ Capital expenditure and ROI analysis ◉ Working capital and cash management analysis ◉ Synergy and restructuring analysis ◉ Interim Chief Financial Officer & Director of Finance/FP&A Accounting Service Offerings: ◉ Opening balance sheet accounting ◉ Add-on acquisition integration ◉ Month-end close establishment and process improvement ◉ Percentage of completion accounting WIP optimization ◉ Standard costing optimization ◉ Intercompany cleanup/best practice ◉ General ledger clean up ◉ Post-acquisition audit support ◉ Financial health check ◉ Implementing revenue recognition processes ◉ Balance sheet reconciliation and clean up ◉ General accounting support ◉ Interim Chief Accounting Officer & Controller

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