Top Remote Operations & Support Jobs in Kansas City, MO

Lead administration and optimization of enterprise mainframe storage and backup environments. Manage IBM DS8000/DS8950F arrays, GDPS replication, TS7700/TS7780 virtual tape, Safeguarded Copy, backup/recovery strategies, capacity and performance planning, DR drills, automation with REXX/JCL, 24/7 on‑call support, documentation, and mentoring.

Own day-to-day fraud operations for internal and BPO teams: manage people and vendors, develop and get SOPs compliance-approved, maintain QA scorecards, drive process improvements using data, balance fraud prevention with user experience, and serve as escalation point.

Greet and assist customers, answer and route phone calls, communicate inquiries to staff, coordinate mail pick-up/delivery, and perform clerical duties to support daily dealership operations.

Lead the Biz Ops / GTM Systems team for Revenue Operations, owning Salesforce strategy, integrations, data governance, automation, roadmap, vendor management, and cross-functional systems optimization to scale revenue workflows and AI-enabled automation.

Lead and manage Tier 2/3 incident management (help desk) for a federal portfolio, ensure ITSM/ITIL processes and SLAs using tools like Jira, produce stakeholder reporting and RCA, drive process improvement and automation (RPA/AI chatbots), and mentor/train support staff.

As a Business Operations Associate, you'll support strategic planning, process improvements, and ensure effective communication within the organization, enhancing operational efficiency.

Provide advanced customer service and technical support for personal lines insurance via phone and email. Resolve complex inquiries, consult on policy options, cross-sell/up-sell, mentor peers, and support agencies. Maintain product expertise, obtain required state licenses, and recommend process improvements.

Partner with regional Solutions Engineering leaders to run and improve operating rhythms, reporting, and CRM data quality. Provide actionable regional insights using BI tools, streamline workflows, drive regional initiatives from identification through implementation, and collaborate with GTM Analytics and Systems to scale processes and improve field productivity.

A generic test job posting inviting applicants to apply for any position. No responsibilities, qualifications, salary, location, or other details are provided.

Performs diversified clerical duties to support office operations: typing correspondence, greeting visitors, answering phones, scheduling, filing, taking meeting minutes, collecting payments, managing inventory and ordering supplies. May perform other related administrative tasks.