Top Remote Operations & Support Jobs in Kansas City, MO

Lead and build the Stop-Loss Operations function, unifying legacy teams and platforms, ensuring accurate policy setup, filings, renewals, and claims reimbursements. Implement controls, SOPs, quality audits, KPIs/SLAs, and root-cause corrective actions. Manage and coach stop-loss staff, partner with carriers/MGUs and Account Management, and support platform migrations to improve compliance and drive toward zero processing errors.

Perform high-volume data entry of medical provider bills, verify and correct data, prepare source data for accounting, maintain HIPAA compliance, perform basic math calculations, and communicate with internal teams while working autonomously in a fast-paced environment.

Lead GTM systems strategy and roadmap, own Salesforce architecture and integrations, manage a Salesforce administrator, run implementations (including CPQ), maintain data governance, security, and documentation, and pilot AI-driven automation to improve revenue operations and data quality.

The Claims Analyst I will identify and analyze claim overpayments for health insurance clients, ensuring accurate processing and recovery while collaborating with team members and management to innovate solutions.

Administer and maintain the Salesforce CRM and related environments, ensure data integrity and security, manage upgrades/patches, support users, configure/customize objects and automation, maintain CI/CD pipelines, collaborate with developers for integrations, create reports and dashboards, and participate in on-call rotation to keep production and lower environments stable and synchronized.

Provide technical support and debugging for Web3 customers, reproduce issues, write scripts to diagnose problems, manage refunds/Stripe, document processes, and translate escalations into actionable items for engineers.

Manage end-to-end SSP partner operations including domain approvals, placement ID setup, inventory configuration, blocklist implementation, ads.txt auditing, performance analysis, partner troubleshooting, and cross-functional documentation to optimize publisher yield and compliance.

Lead and scale IT operations: hands-on help desk triage, account and endpoint management, onboarding/offboarding, vendor and budget ownership, FinOps pipeline design, security and backup/DR, workflow automations, and mentoring a small IT team while building processes and automations to reduce manual effort.

Manage commissions and variable compensation for sales teams, own commissions software administration and reconciliations, integrate acquisitions into compensation processes, build BI/CRM dashboards and automations, support Quote-to-Cash and Sales Enablement, handle reporting requests and month-end close with Finance.

Lead administration and optimization of enterprise mainframe storage and backup environments. Manage IBM DS8000/DS8950F arrays, GDPS replication, TS7700/TS7780 virtual tape, Safeguarded Copy, backup/recovery strategies, capacity and performance planning, DR drills, automation with REXX/JCL, 24/7 on‑call support, documentation, and mentoring.