Top Remote Operations & Support Jobs in Kansas City, MO

Serve as the first point of contact for vehicle sellers: answer inbound calls and emails, guide customers through the listing process using scripts and CRM, document interactions, coordinate handoffs with the Listing Team, and escalate complex issues.

The Director of Revenue Cycle Management will lead the collections and accounts receivable function, ensuring high accuracy in cash collections while resolving payer issues and driving performance outcomes across the billing lifecycle.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.

Manage pre- and post-award contract administration for sponsored research, ensuring compliance with federal and agency regulations, budget monitoring, recordkeeping in university systems, and serving as liaison among investigators, administration, and sponsors.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Senior technical owner for enterprise support: reproduce and resolve complex issues end-to-end, define SLAs/severity/escalation, hand off clear tickets to engineering, build KB and onboarding, and synthesize product feedback.

The Technical Implementation Manager coordinates the client implementation process, leading discovery sessions, designing solutions, training teams, and ensuring successful project execution across multiple stakeholders.

The Director of Launch Management is responsible for ensuring operational readiness and accountability for every product launch, maintaining the Launch Calendar, coordinating cross-functional teams, providing visibility on launch status, and driving continuous improvement in the launch process.

Provide Tier 2 technical support and escalations for Tailscale customers: troubleshoot complex networking and SSO issues, manage ticket SLAs, mentor Tier 1, collaborate with Product/Eng, and contribute to documentation and recurring friction elimination.

Lead strategy and operations for Airbnb's ticketing business, owning supply activation, tickets sold, GBV, and guest experience. Drive cross-functional priorities with product, marketing, supply, finance, and partnerships using market intelligence, financial modeling, and growth levers to scale the business.

Lead global hotels acquisition revenue operations: define acquisition strategy, own end-to-end funnel, optimize lead prioritization and onboarding handoffs, design incentive and quota programs, forecast and capacity plan, build analytical models, and partner cross-functionally to scale performance.

Provide advanced remote customer support for DoD supercomputing centers: install, build, verify, and optimize applications and containers on HPC systems, assist users compiling and debugging code, identify usable software, develop SOPs/ConOps and workflows, and coordinate with administrators, Tier 3 specialists, and vendors to meet mission requirements.