Top Remote Jobs in Jacksonville, FL

Provides technical support for dental-office software and computer technology. Diagnoses and resolves customer issues through phone, email, chat, and live-line channels; documents contacts and resolutions in CRM; manages escalations; performs data analysis, editing, and conversions; follows HIPAA guidelines; contributes to knowledge-base documentation, product feedback, training, and proactive customer outreach.

Lead the rearchitecture and development of a cloud-native Banking as a Service platform. Design scalable APIs, microservices, event-driven systems, and partner integrations using modern cloud, DevOps, observability, and security practices. Drive architectural strategy, technical debt reduction, incident response, code quality, compliance, and continuous delivery. Mentor engineers, collaborate with product and architecture teams, evaluate emerging technologies, and own capabilities through project delivery.

Leads a DevOps engineering team responsible for designing, operating, and scaling globally distributed DNS infrastructure. Oversees infrastructure automation, reliability engineering, observability, security, compliance, incident management, and multi-region deployments across cloud, bare-metal, and hybrid environments. Establishes SLOs, improves operational efficiency, supports DDoS resilience and DNS security, and partners with engineering, product, security, and executive stakeholders on infrastructure strategy and business growth.

Own and scale Helium 10’s affiliate program strategy, operations, partner recruitment, onboarding, incentives, and revenue performance. Build and lead a distributed affiliate organization, manage high-value partner relationships, establish metrics and dashboards, and oversee commissions, budgets, and deal structures. Collaborate with marketing, product, finance, and leadership on campaigns, product improvements, forecasting, and ROI analysis while developing team leaders and driving channel growth.

Own Higgsfield AI’s APAC commercial expansion, including go-to-market strategy, enterprise and agency sales, pipeline forecasting, partner-channel development, regional positioning, and market intelligence. Personally source and close major accounts, convert existing users into enterprise customers, establish reference accounts, represent the company at industry events, and help build the future APAC team across multiple markets.

Supports contribution trade operations by reviewing customer and account data, processing payroll contributions accurately and on time, identifying and correcting discrepancies, troubleshooting integration issues, maintaining records, responding to inquiries, and improving workflows. The role collaborates cross-functionally, provides operational insights, supports reporting and compliance, and contributes to projects that enhance efficiency and data integrity.

Reviews learner and instructor reports about live CompTIA certification products, verifies whether issues are genuine defects or misunderstandings, resolves or escalates tickets within three days, documents evidence-based findings, flags lab and courseware defects for engineering, and identifies recurring issues for earlier support handling.

Leads an engineering team responsible for integrating insurance client product data. Provides technical direction on architecture, software development, DevOps, observability, vendor selection, and engineering standards. Partners with product managers and stakeholders on strategy, roadmaps, and delivery. Manages budgets, schedules, incidents, contractors, recruiting, and talent development while fostering collaboration, agile practices, continuous improvement, and psychological safety.

Leads product strategy, vision, roadmaps, investment decisions, and modernization for insurance application fulfillment across Life, Health, and Annuity. Manages and coaches three product practitioners, strengthens product management practices, prioritizes complex portfolios, drives workflow automation and operational improvements, and aligns business, technology, engineering, design, analytics, operations, and external partners. Establishes product metrics and delivers measurable improvements in cycle time, productivity, processing automation, and advisor and client experiences.

Brightside Health invites prospective candidates to introduce themselves for future opportunities across clinical, engineering, analytics, operations, communications, member support, and other functions. The company provides virtual mental healthcare using proprietary AI, technology, precision psychiatry, evidence-based care, and a clinician network. Candidates can submit a two-minute introduction and may be contacted when a suitable role becomes available.

Own and administer Airbnb’s enterprise Atlassian platforms, including Jira Software and Jira Service Management. Lead Jira Data Center-to-Cloud migrations, design workflows and service-management configurations, improve security and access governance, and build automation, analytics, integrations, and Forge applications. Configure Rovo AI capabilities, lead UAT and Agile workstreams, document operational procedures, partner with stakeholders on technical solutions, and provide on-call escalation support.

Lead analytics partner to Community Support, driving data-driven roadmaps, scalable reporting and measurement, causal inference and experimentation, and improvements to agent/guest/host experiences via analytics, modeling, and stakeholder influence.

Lead the strategy, roadmap, and evolution of Airbnb’s third-party supply integration platform. Build and mentor a high-performing engineering team, guide technical and AI direction, deliver enterprise-scale integrations, and collaborate with Product, Data Science, Business Development, senior leadership, and external partners to ensure reliable, scalable platform performance.