Top Remote Operations & Support Jobs in Jacksonville, FL

Act as customer advocate for high-impact escalations across cloud and enterprise products. Coordinate cross-functional teams to remove blockers, drive timely resolutions, communicate status to stakeholders, analyze recurring issues, and improve processes and customer experience while mentoring and sharing knowledge.

Support three founding Partners by managing inboxes and calendars, coordinating travel, preparing meeting materials, and providing day-to-day operational support to ensure priorities and commitments stay on schedule.

As a Payer Enablement Specialist, you will manage payer configurations in EMR, oversee fee schedules, ensure operational efficiency, and enhance documentation using AI while collaborating across teams.

The role manages ERP applications, ensuring effective business processes in finance and HR, vendor relations, compliance, and developing strategic roadmaps.

The Head of Product Support will lead the Product Support organization, defining support strategies, building scalable systems, and enhancing customer experience while managing a team of support professionals.

This role is a general application for potential future job opportunities at M3 Insurance, suitable for interested candidates in any location.

The Director of Revenue Operations will lead B2C operations, driving revenue growth while managing a team and optimizing Salesforce workflows.

The Executive Assistant will manage calendars, organize meetings and travel, write reports and professional communication, and assist with digital assets, requiring strong organizational and language skills.

The Operations Training Specialist develops and delivers training programs, updates procedures, ensures compliance, collaborates across departments, and supports IT development for customer service and payroll operations.

The role involves evaluating the factual accuracy of responses, applying guidelines, identifying misinformation, and providing detailed annotations. Candidates must be detail-oriented and fluent in French.