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Build and operate Wellmark’s governed enterprise AI platform, including model routing, prompt management, agent orchestration, retrieval, evaluation, observability, guardrails, and cost controls. Develop reusable SDKs, APIs, templates, infrastructure, and CI/CD practices while improving reliability, security, auditability, and compliance. Partner with product, architecture, security, legal, governance, cloud, and engineering teams to scale responsible AI adoption. Guide, mentor, and troubleshoot with engineers, evaluate emerging technologies, and support solution design, root-cause analysis, optimization, and production operations.

Leads complex, non-routine enterprise projects from discovery through closeout. Develops project plans, governance, workflows, documentation, and stakeholder communication processes. Coordinates internal agency teams, clients, external project managers, vendors, and senior stakeholders. Identifies dependencies, risks, blockers, and operational gaps while driving decisions and execution. Establishes processes for new offerings and transitions repeatable work into ongoing operations.

Provides proactive executive support to the Chief People Officer, including calendar and email management, travel coordination, prioritization, communications, and follow-up. Coordinates People Division projects, HR initiatives, leadership activities, and global employee events, managing plans, timelines, vendors, logistics, budgets, and stakeholders. Handles confidential information, supports cross-functional communication, improves processes, maintains documentation, and serves as a trusted partner to executives, employees, and internal teams.

Manages sales revenue and customer relationships within an assigned territory. Develops business opportunities, executes sales strategies, qualifies prospects, manages the quote-to-close process, updates CRM records, coordinates with inside sales, and provides consultative solution selling. The role analyzes market and competitive trends, recommends extrusion design improvements, supports customer retention, and works toward annual sales quotas. Travel to prospects and customers is required, along with occasional production-floor exposure.

Supports SEO programs for agency clients by developing content and keyword strategies, creating optimized website content and metadata, conducting technical audits, analyzing site performance, preparing reports, advising development teams, communicating with clients, and mentoring analysts. The role focuses on B2B marketing, local SEO, lead generation, and multi-location website visibility.

Own the product’s interaction model, visual direction, and production design system for an AI voice-agent dashboard. Design major product surfaces, define components and motion, contribute to product decisions, and implement frontend polish through code. The role focuses on complex, data-heavy B2B SaaS workflows used to build, test, evaluate, and operate LLM voice agents, with close collaboration across design, product, and engineering.

Defines enterprise data architecture strategy while building scalable ELT/ETL pipelines, governed data products, analytics-ready models, and cloud data platforms. Leads BigQuery optimization, orchestration, data quality, observability, CI/CD, infrastructure-as-code, modernization, governance, privacy, security, and integration standards. Partners with executives and cross-functional teams to establish architecture direction, data contracts, domain models, and multi-year roadmaps while mentoring senior technical staff.

Provides courteous front-desk and concierge service for residents, visitors, staff, and vendors. Answers and transfers calls, delivers messages, records payments and reservations, confirms transportation and events, secures office materials, and performs clerical duties. May deliver newspapers, collect trash, and assist with overnight security responsibilities. Requires effective English communication, typing and Microsoft Office skills, attention to detail, and the ability to manage routine tasks and interruptions.

Administers and supports Windows, macOS, Apple, mobile, and other endpoint systems throughout their lifecycle. Manages imaging, application deployment, patching, device management platforms, operating systems, software integrations, printer servers, licensing, and endpoint security. Develops PowerShell and Linux automation scripts, provides second- and third-level support, troubleshoots hardware and software, documents procedures, coordinates with vendors and technicians, and recommends hardware and software improvements.

Leads curriculum development, instructional design, adult-learning strategies, training evaluation, and learning materials for a case management training center. Collaborates with student success leadership to identify instructional needs, develops engaging courses and modules, manages participant recruitment and tracking, analyzes feedback and training data, and applies emerging technologies to improve learning experiences. The role also requires presenting to diverse audiences, occasional travel across campuses, and extended hours during peak registration periods.