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Leads technology strategy, delivery, governance, and operational support for Finance, Accounting, HR, Legal, and other G&A functions. Owns the enterprise application portfolio and multi-year technology roadmap, including ERP, financial, HR, payroll, legal, reporting, and integration platforms. Oversees cross-functional programs, SOX controls, compliance, risk management, budgets, vendors, service operations, change management, and a team of employees and contractors.

Coordinates critical initiatives across engineering, research, product, and growth. Establishes success criteria, evaluates progress, manages dependencies, resolves coordination gaps, documents decisions, and ensures evidence informs milestones. The role works closely with founders and senior leaders, translating technical efforts into usable capabilities while maintaining alignment, accountability, and follow-through across the organization.

Provides inbound customer support through phone, email, web forms, and chat for orders, distribution, permits, shipping, tracking, accounts, cancellations, and credits. Processes domestic customer orders across multiple systems, answers basic product questions using established resources, documents issues, and escalates complex inquiries. Collaborates cross-functionally to improve processes while maintaining professionalism, empathy, accuracy, productivity, and service quality in a fast-paced remote environment.

Leads deal finance for MVPD, streaming, and partnership negotiations, including financial modeling, proposal analysis, counterproposal recommendations, contract review, subscriber and industry trend analysis, and streaming bundle evaluation. Partners with strategic business development on monetizing intellectual property, supports commercial revenue reporting, and manages a high-performing finance team.

Leads Prosource’s finance and accounting functions, overseeing financial strategy, reporting, budgeting, forecasting, cash flow, compliance, profitability, and accounting operations. Partners with executives, sales, banking partners, auditors, tax providers, and leasing partners to support growth and operational efficiency. Builds scalable financial systems, dashboards, and processes while developing a high-performing team and supporting acquisitions and special projects.

Analyzes financial data, budgets, forecasts, and business performance to support strategic decisions. Builds financial models, prepares reports, reconciles transactions, evaluates risks and trends, and recommends cost reductions and performance improvements. Consults with managers on long-term planning while monitoring profitability, solvency, liquidity, and financial results against forecasts.

Leads K-3 literacy improvement across a school network by coaching teachers and leaders, strengthening Science of Reading instruction and MTSS systems, analyzing student and implementation data, facilitating professional learning, developing instructional resources, and supporting literacy initiatives and assessments. The role requires frequent travel between campuses and collaboration across literacy teams to ensure instructional coherence and successful third-grade transitions.

Lead regional enterprise sales and business development across the US, UK, and Europe. Build markets, create demand, establish executive relationships, originate and close complex multi-million-dollar technology and services deals, and develop strategic accounts. Own GTM, revenue growth, forecasting, partnerships, and regional expansion across AI, data, IT services, BPO/KPO, and technology-enabled operations. Collaborate with delivery and engineering teams to create commercially compelling solutions and help build the regional sales organization.

Leads software controls engineering for Czochralski crystal-growth equipment, developing PLC, HMI, MES, vision-control, and automation solutions. Improves equipment reliability, throughput, connectivity, and autonomy; supports commissioning, maintenance, root-cause analysis, validation, change control, and manufacturing data analysis. Partners with internal teams and suppliers, manages improvement projects, and provides off-hours equipment support while applying lean manufacturing and safety practices.

Drive commercial growth among luxury travel agencies, especially Virtuoso-affiliated advisors and agencies. Build and manage sales pipelines, develop partnership strategies, deliver product demonstrations and ROI cases, negotiate agreements, attend industry events, and collaborate with operations, marketing, and product teams on onboarding and partner success. Maintain forecasting and CRM accuracy while serving as a subject-matter expert on luxury travel, GDS usage, agency operations, and advisor workflows.