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Lead Vetcove’s Clinic Purchasing Platform and a ~15-person customer-facing organization via two managers. Own enterprise partner performance, retention, and cross-functional execution with Product, Engineering, Sales, Marketing, and Operations. Drive commercial strategy, account reviews, operational improvements, and executive-facing materials; travel up to 25% for strategic customer engagements.

Negotiate delinquent accounts with law firms to secure reduced balances, extended payment terms, or lump-sum settlements. Review legal documents, manage escalated portfolios and client accounts, maintain attorney relationships, meet monthly settlement and compliance goals, and handle high-volume inbound/outbound calls to resolve lawsuits and prevent further legal action.

Lead design and build of an AI-powered, spec-driven development platform: evaluate frameworks, architect end-to-end tooling, integrate with CI/CD and Kubernetes, partner with DevOps, MLE, and Security, instrument adoption and velocity metrics, and drive org-wide rollout and training to enable non-engineers to author specs.

Support Chief of Staff to define long-term growth strategy, build quantitative analyses and executive/Board presentations, lead cross-functional strategic projects (pricing, go-to-market, transformations), and partner with stakeholders to drive company growth.

Quota-carrying Account Executive responsible for selling SailPoint identity security solutions. Own full sales cycle from discovery to close, lead virtual cross-functional teams, develop territory and account plans, maintain Salesforce/Clari hygiene, pursue partner-led opportunities, and achieve revenue targets while traveling approximately 50% yearly.

Lead acquisition, negotiation, and launch of reseller distribution partnerships to drive customer acquisition and revenue. Own end-to-end deal execution, prioritize targets, build business cases, structure and close deals, and partner cross-functionally with Product, Marketing, Finance, Sales, and Legal. Be accountable for partnership performance and scale global reseller distribution.

Lead Square’s reseller channel strategy to sign, launch, and grow distribution partnerships (ISOs, ISVs, VARs). Own deal execution end-to-end, cross-functional alignment, partner onboarding, and business results. Develop business cases, negotiate contracts, and scale partner-driven customer acquisition globally.

Lead Square's trade show and industry event program for retail and food & beverage: own Tier 1 trade show strategy, end-to-end booth design and production, vendor and budget management, ROI tracking, sponsorship negotiation, lead capture processes with sales, inventory and logistics, and cross-functional collaboration. Travel up to 25% to execute national events and evaluate new opportunities.

Lead architecture and implementation of Zocdoc's interoperability platform integrating 170+ EHRs. Drive a rearchitecture for real-time, fail-fast syncs, design abstractions/APIs for other teams, ship production code, mentor engineers, and influence product and technical strategy to improve reliability, scalability, and developer productivity across the integration stack.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

Lead and execute governance, risk, and compliance activities including remediation management, change management, exam management, policy governance, and reporting. Collaborate with second/third lines of defense and external partners, track remediation lifecycle and metrics, maintain GRC tool documentation, identify process optimization opportunities, and mentor junior team members to strengthen control infrastructure and regulatory readiness.

Senior technical lead responsible for designing, implementing, and automating enterprise infrastructure and platform engineering solutions. Build IaC (Ansible, Terraform/TFE), CI/CD pipelines (GitHub Actions), cloud (AWS) and on-prem automation, endpoint management, and modernization initiatives. Lead POCs, mentor engineers, ensure security/compliance, and drive operational efficiency and scalability across Windows and Linux environments.

Lead development and delivery of a high-performance, data-rich web application. Hands-on coding, testing, troubleshooting, and debugging; guide DevOps, backend, and UI work; collaborate on complex cross-system solutions; ensure production readiness, nonfunctional requirements, and reliable operations; recommend technologies and improve development processes.

Lead and grow a hands-on engineering team building Hex's AI context platform. Drive technical strategy, review designs, contribute code, manage and hire engineers, set technical standards, and improve systems for AI agent behavior, context quality, and human-in-the-loop learning on a data-intensive SaaS product.

Lead end-to-end performance of customer-facing conversational AI and knowledge base. Design, test, and optimize AI conversations, define intents and success metrics, analyze KPIs, maintain enterprise knowledge, run continuous improvement using analytics and experimentation, and partner cross-functionally to improve CX and business outcomes.