Top Remote Operations & Support Jobs in Houston, TX

Provide Tier 1 technical support for Fluke Reliability software through phone, email, web meetings, and chat. Troubleshoot customer issues, research solutions, communicate technical information clearly, document interactions, and support end users in Microsoft and web-based environments. The role requires strong problem-solving, communication, organization, customer-service orientation, and the ability to work efficiently in a fast-paced team environment.

Leads the strategic and operational infrastructure supporting Sales and Customer Success, including reporting, forecasting, CRM governance, territory planning, compensation input, vendor management, and process improvement. Manages the Revenue Operations team and partners cross-functionally on systems, automation, and AI initiatives. Owns the function’s operating model, technology strategy, data quality, KPI framework, and long-term evolution.

Leads systems research and business analysis to identify impacted systems, interfaces, dependencies, and affected business areas. Elicits and documents requirements, creates Agile features and stories, facilitates stakeholder workshops, performs root cause analysis, supports QA testing, and develops training and documentation. Serves as a liaison between technical teams and business users while analyzing complex processes and enterprise systems in a healthcare environment.

Leads the Order Administration team responsible for processing and validating sales orders, managing order pipelines, securing customer documentation, and supporting timely service delivery. Oversees workload allocation, reporting, service-level compliance, team performance, and process improvements while partnering with Sales, Customer Experience, Service Delivery, and other operations teams. The role also drives cross-functional initiatives, resolves service needs, and maintains customer-focused delivery standards.

Leads enterprise-wide global resource management, including resource assignments, capacity planning, demand forecasting, workforce visibility, and resource gap identification. Partners across functions, service lines, and geographies to align talent with client and project needs. Establishes resource management standards, governance, reporting, data quality, and system adoption while influencing senior leaders and managing competing priorities in a global CRO environment.

Open application for candidates who can identify and solve important problems at Bastion, a regulated stablecoin infrastructure company. Potential contributions may include internal tooling, market expansion, data-driven strategy and revenue, or improving complex processes. Applicants should describe a specific problem they would address and how they would solve it. The role is based in New York City with a flexible hybrid model, while exceptional candidates elsewhere may be considered.

Provides remote IT support to client administrators and end-users, focusing on phone services, configuration changes, and ticket handling through phone, email, and chat. Collaborates with team members to support customer success before and after sales. The six-month internship requires strong communication, problem-solving, organization, technical curiosity, and the ability to work independently in a home office.

Coordinate life insurance underwriting cases from application submission through policy delivery. Gather documents, manage medical exams and carrier requirements, track workflows, and proactively communicate updates to clients, coaches, and carriers. Support policyholder service requests, maintain CRM records, coordinate onboarding, and help ensure a clear, reassuring client experience. The role is remote, initially 25–35 hours weekly, with potential for full-time growth.

IT Intern supporting employees with hardware, software, network, and device troubleshooting; assisting with installations, system maintenance, documentation, asset inventories, security monitoring, upgrades, cloud integrations, and process automation. The role also involves improving IT workflows, ensuring data security compliance, and collaborating on technology projects during a full-time summer internship.

Leads end-to-end process improvement across healthcare software functions by mapping current workflows, analyzing operational data, identifying constraints, redesigning processes, and driving adoption. Establishes measurable baselines, operating metrics, standard work, and training; partners with engineering on automation, Finance on savings measurement, and business leaders on sustained change.