Top Remote Operations & Support Jobs in Houston, TX

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Administer and improve GoodPower’s Salesforce CRM, including configuration, automations, permissions, data hygiene, reporting, integrations, troubleshooting, documentation, and user support. Translate fundraising and organizational needs into system requirements, coordinate contractors and implementation partners, test enhancements, and maintain the enhancement backlog. Lead training, office hours, adoption initiatives, and communications for staff with varying technical expertise. Support nonprofit fundraising, donor management, grant tracking, and revenue workflows while monitoring connected systems and resolving integration issues.

Provides high-level administrative, calendar, communication, travel, meeting, expense, and project management support to senior clinical and clinical trial leaders. Coordinates complex domestic and international travel, conferences, meetings, invoices, purchase orders, and sensitive communications. The role requires discretion, proactive prioritization, strong organization, adaptability, confidentiality, and responsiveness in a fast-paced biotechnology startup environment.

Supports commercial banking payment operations, including wire, ACH, securities, and electronic transaction processing. Performs manual wire entry and repair, follows SWIFT, Fedwire, and CHIPS requirements, supports ACH compliance, fraud and sanctions controls, reconciliations, claims, cash-management setups, reporting, and regulatory requirements. Escalates control weaknesses and documentation errors while developing knowledge of banking operations, risk management, and audit processes.

Provides remote administrative and client support, including phone and email communication, inbox and calendar management, accounts receivable and payable tasks, work order processing, compliance documentation, lease renewals, social media assistance, SOP adherence, reporting, and team coordination. Requires strong English communication, reliable home-office infrastructure, independent work ability, and availability for graveyard shifts serving US clients.

Reviews, validates, and curates Hindi written and audio content according to SOPs, checklists, and client guidelines. The role checks content and metadata, applies approved corrections, documents defects in internal tools, escalates complex issues, manages queues to meet throughput and SLA targets, and follows security requirements. It also involves repetitive high-volume work, team meetings, calibration sessions, training, and incorporating feedback to improve accuracy.

Owns the operational and technical foundation of a multitenant digital contact center. Responsibilities include CCaaS administration, IVR architecture, conversational and agentic AI development, digital forms, knowledge management, client implementations, vendor management, incident response, operational reporting, and team leadership. The manager translates client requirements into system configurations, governs releases and readiness, supports financial institution clients, and directs an Operational Readiness Analyst.

The Linux Systems Administrator will maintain and troubleshoot Linux systems, support network services, and work on systems integration while collaborating with infrastructure teams.

Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.

Support 2–3 senior leaders through executive coordination, project management, client contracting and invoicing, business development research, calendar and travel management, expense reporting, meeting coordination, milestone tracking, and preparation of client-ready documents. The role requires proactive organization, strong client service, confidentiality, independent judgment, and proficiency with Microsoft Office, Teams, SharePoint, and Salesforce in a fully remote environment.