Top Remote Operations & Support Jobs in Houston, TX

The Director of Business & Strategic Operations oversees internal operations, manages resources and budgets, drives operational excellence, and collaborates with clinical operations teams to optimize processes and ensure effective communication across departments.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

Own and automate IT workflows and SaaS integrations (identity, collaboration, core business apps). Configure SSO and identity protocols, maintain DNS and email security, troubleshoot endpoints and apps, support SOC 2/SOX compliance, document standards, and partner cross-functionally to scale reliable, secure IT systems.

Support Strategic Accounts by developing and maintaining Health System/IDN/GPO bids, renewals, and proposals. Serve as liaison to customers, assist with contract administration, compliance, pricing analysis, financial impact reports, query/report development, trend analysis, and process improvements. Compose technical correspondence and act for manager as needed.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Verify federal and state licensing documentation to release prescription product orders, contact customers to obtain missing information, activate and review customer accounts, document licensure records for compliance, collaborate with sales and internal teams, review potentially fraudulent orders, and participate in special projects as needed.

Provide scoring and judge support for Varsity Spirit events: staff judges using Salesforce/UKG, manage judge travel and timesheets, answer scoring questions, assist training, escalate major scoring issues, and serve on-site at events (weekends and overnight travel required).

Hiring multiple early- to mid-career Operations roles (Grants Administration, People Ops, Talent Acquisition, Technology, AI Enablement, and Executive Support). Responsibilities include end-to-end grant logistics, HR/payroll and global mobility support, full-cycle recruiting and sourcing, IT onboarding/troubleshooting, AI enablement, and executive assistance. Roles focus on process improvement, systems building (Salesforce, Asana, Ironclad), cross-team collaboration, and scaling operations to support rapid organizational growth.

Handle inbound/outbound calls and web/email inquiries to process return service authorizations for medical devices. Manage ERP and complaint systems to initiate repair orders, provide repair estimates/status, maintain confidential billing/client data, and meet customer service KPIs using knowledge base and Microsoft collaboration tools.

Oversee affordable housing compliance across a portfolio: ensure regulatory adherence, prepare for audits, mentor compliance staff, support operations and clients, maintain compliance trackers and reporting, and resolve complex compliance issues.