Top Remote Operations & Support Jobs in Houston, TX

Provides frontline GIS support for DATAMARK clients by triaging and resolving GIS data and software tickets, diagnosing spatial data issues in Esri tools, documenting interactions, escalating defects, troubleshooting remotely, maintaining knowledge-base content, and supporting client onboarding and retention. The role requires GIS proficiency, strong communication, customer service, and the ability to manage multiple support tickets.

Leads analysts and operational specialists supporting healthcare payer and provider service delivery. Oversees claims response workflows, issue triage, escalations, monitoring, known-issue governance, and operational risk resolution. Drives automation, process standardization, dashboards, and workflow improvements in partnership with Product and Engineering. Establishes requirements, metrics, controls, and service standards while communicating operational health and strategic recommendations to leadership and cross-functional stakeholders.

Oversee 90–125 franchised Wingstop restaurants across Colorado and Utah, serving as the primary franchisee liaison. Own portfolio P&L, operational performance, revenue growth, profitability, brand standards, and KPI results. Conduct restaurant visits, coach partners, analyze dashboards, lead quarterly business reviews, develop strategic improvement plans, and communicate best practices. Travel up to 75%, including nights, weekends, and holidays, while managing competing priorities and supporting long-term franchise success.

Manage and align risk policies, workflows, and due diligence with financial partners. Evaluate merchants, identify trends, use data to drive process improvements, and build scalable operational controls and reporting to mitigate partner and regulatory risk.

Analyzes complex business systems and user needs, translates requirements into functional specifications, facilitates solution design, leads projects, coordinates development and vendor teams, performs user acceptance testing, resolves product issues, and consults with clients. The role also documents business rules and processes, supports software enhancements, mentors less experienced analysts, and ensures projects meet scope, quality, schedule, and budget requirements.

Leads Mosaic Consulting Group’s IT strategy, security program, SOC compliance, IT support, identity and access management, endpoint management, vendors, and technology roadmap. Oversees onboarding, offboarding, device management, incident response, audits, risk controls, and global workforce support. Builds the IT function, improves scalability and resilience, manages budgets, and advises leaders on technical risks and secure AI adoption.

Provides administrative and operational support to business leaders by coordinating reports, dashboards, documentation, meetings, workflows, projects, and cross-functional activities. Tracks milestones and action items, prepares presentations and correspondence, supports business development activities, and facilitates communication among internal and external stakeholders. The fully remote role requires strong organization, communication, confidentiality, and attention to detail, with up to 10% travel.

Investigates, evaluates, and resolves complex liability claims independently. Reviews policy coverage, determines liability, establishes reserves, negotiates settlements, manages litigation strategy with counsel, identifies recovery opportunities, prepares claims reports, and supports team development through training and mentoring.

Leads revenue quality strategy and operations to improve yield, surcharge attainment, profitability, and revenue integrity. Manages and develops professional teams, implements process improvements and technology automation, builds cross-functional relationships with sales, pricing, marketing, and operations, and delivers reporting, training, policies, and leadership development. The role is based in Memphis, Tennessee, or Harrison, Arkansas, with regular onsite work and some travel.

Own and build the revenue operations function across Sales, Marketing, and Customer Success. Lead revenue strategy, GTM systems, lead routing, territory design, forecasting, reporting, deal desk, compensation planning, and cross-functional processes. Manage Salesforce, HubSpot, Gong, Intercom, warehouse integrations, APIs, Python, and AI tooling to improve data quality and operational efficiency. Partner with Finance, Analytics, and GTM leadership while managing a Revenue Operations Manager and directing GTM engineering resources.