About Mosaic Consulting Group
Built for innovation and driven by people, Mosaic Consulting Group helps organizations modernize operations, empower teams, and accelerate growth through strategic advisory, enterprise technology, AI, and transformation services.
We work across UKG, SAP, and a growing set of technology partners, serving more than 500 clients with a 90% retention rate. We partner with clients to deliver measurable business outcomes while empowering our team to grow, lead, and create meaningful impact.
The Opportunity
Due to our rapid growth, we are looking for a remote Director of IT to lead the next stage of our technology and security strategy. As our global team grows, we need someone who can strengthen the foundation we have, improve what needs to scale, and keep technology easy for people to use.
This is a hands-on leadership role with a strong focus on security, SOC compliance, and practical IT operations. You’ll set direction, lead the work, and grow the function over time. We’re looking for someone who can bring structure where it helps without creating unnecessary bureaucracy.
What you’ll do:
- Own the IT strategy, roadmap, and budget, working closely with the COO and business leaders to prioritize investments as Mosaic grows.
- Lead our security program, including risk management, access controls, incident response, employee awareness, and oversight of vendors and systems.
- Manage SOC compliance and audits, keeping controls, evidence, and remediation work organized throughout the year.
- Oversee reliable, responsive IT support for employees across our global workforce, with a consistent experience across locations and time zones.
- Improve the processes and systems behind onboarding, offboarding, device management, identity and access, and day-to-day support.
- Assess our technology environment and make thoughtful improvements to scalability, integration, documentation, and resilience.
- Build and develop the IT function, deciding where to add internal capacity, where to use partners, and how to maintain clear ownership.
- Partner with teams exploring AI tools and automation, helping Mosaic adopt them in ways that are useful, secure, and appropriate for our data and clients.
- Translate technical risks and recommendations into clear choices for leaders.
What makes you successful:
Need to haves:
- 8+ years of progressive IT experience, including experience leading an IT function, team, or significant area of responsibility.
- Experience supporting a global workforce and managing IT needs across countries and time zones.
- A strong security background, with experience assessing risk, putting effective controls in place, and responding to security issues.
- Experience overseeing cloud applications, identity and access management, endpoint management, IT support, and technology vendors.
- A track record of improving IT systems and processes as an organization grows.
- The ability to set a strategy, stay close to the work, and communicate clearly with technical and nontechnical colleagues.
Nice to haves:
- Experience managing SOC compliance, audit preparation, or a comparable security assurance program.
- Experience building or expanding an IT team and deciding when to use external partners.
- Experience supporting a consulting or other professional services organization.
- Experience evaluating AI tools and developing practical guidance for their secure use.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- 8+ years of progressive IT experience, including leadership of an IT function, team, or significant area of responsibility
- Experience supporting a global workforce across countries and time zones
- Strong security background, including risk assessment, control implementation, and security incident response
- Experience overseeing cloud applications, identity and access management, endpoint management, IT support, and technology vendors
- Track record of improving IT systems and processes as an organization grows
- Ability to set strategy, remain hands-on, and communicate with technical and nontechnical colleagues
- Experience managing SOC compliance, audit preparation, or a comparable security assurance program
- Experience building or expanding an IT team and determining when to use external partners
- Experience supporting a consulting or professional services organization
- Experience evaluating AI tools and developing practical guidance for secure use
What We Do
Mosaic Consulting Group’s team of experts brings creativity, best practices, and expertise learned from hundreds of projects and clients to help you get the most out of your UKG Investment. Mosaic provides a wide range of services including implementation, post implementation support and optimization and change management. Mosaic also offers outsourced services where a dedicated expert becomes familiar with your team and processes. The Mosaic team of experts can help you with any and all UKG needs. At Mosaic Consulting Group, we’re not just a consulting company. We are a unique group of highly-skilled individuals delivering value and exceptional service to our clients and living up to our core purpose: “make a difference and inspire confidence”. We strive to do this through Our Core Principles: - DO THE RIGHT THING; be honest and ethical - OWN IT; be accountable, dependable, and responsible - WOW; create wow through exceptional service - TEAMWORK; one is not as great as all We are always seeking enthusiastic ambassadors of Mosaic and UKG to join our team! Take a look at our roles and let us know if you see yourself as part of our team!
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