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Top Remote Customer Success Jobs in Dallas-Fort Worth, TX
The Leaves Specialist will manage employee leave administration, ensuring compliance with policies and laws while providing support to employees and HR professionals. Responsibilities include tracking leave requests, maintaining accurate leave files, advising on leave processes, and generating reports on leave and accommodations.
The Implementation Specialist will work with project managers and business analysts to deliver solutions for manufacturing companies. Responsibilities include analyzing customer requirements, leading implementation workshops, troubleshooting, and providing excellent customer service.
The Implementation Specialist will work with project managers to deliver implementation projects for manufacturing clients, providing customer support and mentoring. Responsibilities include analyzing customer business needs, leading workshops, and documenting solutions related to products and pricing.
The HubSpot Strategist at SmartBug Media will act as the strategic account lead, engaging with clients to develop and execute strategies that enhance the customer lifecycle. Responsibilities include building strong client relationships, delivering exceptional service, and directing a cross-functional team to ensure client satisfaction and growth. The role requires expertise in HubSpot and various digital strategies, along with strong leadership and communication skills.
The Associate Director of Client Strategy will create strategies to maximize ROI for clients using Later's platform, support the sales team with proposals, review account performance, and maintain industry benchmarks. The role involves cross-functional collaboration to drive revenue impact and staying updated on industry trends.
As a Happiness Engineer, you will assist customers through email, live chat, voice, and video calls, providing technical troubleshooting and consultation. You'll work to ensure customer success with products, proactively recommend solutions, and collaborate cross-functionally within a global team. Knowledge of WordPress and exceptional communication skills are essential for this role.
The Director of Client Services will lead a team of Client Success Managers, focusing on enhancing client satisfaction and success. Key responsibilities include managing client relationships, developing strategies for performance metrics, overseeing member escalations, and fostering collaboration with cross-functional teams. This role is crucial in shaping Lantern's Client Service operations as the company scales its offerings.
The Associate Product Support Specialist provides software-related support to customers, troubleshooting issues, collaborating with product teams, and ensuring effective communication. This role involves creating documentation for software bugs and resolutions while working in a fast-paced environment.
The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.
As a Resource Management Specialist at BPM, you will enhance resource deployment efficiency, manage scheduling and staff utilization, build relationships to improve resourcing processes, and train new employees on scheduling. You will also monitor progress towards goals and interact with HR on various activities.
The Support Specialist will provide exceptional client service to gGastro Practice Management users, addressing and resolving client needs and inquiries. This role involves documenting issues, collaborating across teams for solutions, and ensuring client satisfaction with high-quality service delivery.
Top remote Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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