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Top Remote Customer Success Jobs in Dallas-Fort Worth, TX
The Renewals Specialist manages customer renewals and drives subscription revenue by coordinating with Customer Success and Account Executives. Responsibilities include project management of the renewal process, negotiating contracts, creating proposals, and maintaining a high on-time renewal rate, all while promoting upsells and updates to management.
As a Group Facilitator at Charlie Health, you will provide remote telehealth services to adolescents and young adults, facilitating group sessions and fostering client engagement. Responsibilities include preparing and delivering sessions, participating in treatment teams, and adhering to operational policies.
The Technical Support Specialist at Aura provides troubleshooting and resolutions for customers via multiple communication channels while managing escalated technical needs, social media tasks, and billing inquiries. They will also track issues, manage data requests, and share best practices with the team to enhance product performance and customer satisfaction.
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The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
As a FedRAMP Authorization Specialist at Second Front Systems, you will coordinate compliance efforts across various departments, guide clients through the FedRAMP process, conduct internal training sessions, and serve in incident response and disaster recovery roles. Your expertise will be crucial in ensuring that cloud services meet FedRAMP standards.
The Customer Support Specialist at Settle will serve as the first point of contact for customer inquiries and issues. Responsibilities include managing tickets, tracking issues for timely resolutions, maintaining the knowledge base, and relaying customer feedback for product improvements. A strong understanding of the platform and excellent communication skills are essential.
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
The Coding Specialist translates healthcare documentation into standardized codes, ensuring accurate coding and billing of patient encounters. They maintain compliance with regulatory requirements, communicate with healthcare providers for documentation clarification, and participate in performance improvement projects to enhance clinical documentation quality.
As a Remote Outbound Specialist, you'll make outbound calls to communicate with utility customers about energy-saving programs, driving enrollments and achieving sales goals. You need to thrive in a fast-paced environment, be comfortable with scripts, and provide excellent customer support while potentially earning commission based on performance metrics.
The Customer Success Engineer at Vercel supports customers by resolving concerns, improving internal tools, and engineering solutions to enhance the customer experience. Candidates should have frontend development expertise and excellent communication skills.
Top remote Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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