Top Remote Customer Success & Experience Jobs in Dallas-Fort Worth, TX

As Customer Experience Manager, you will oversee call center operations, improve performance through data analysis, manage team leads, and optimize onboarding processes.

The Director, Customer Enablement & Learning will manage customer training and learning experiences for Applied's software, focusing on strategies that increase customer proficiency and adoption while leading a dedicated team.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.

The role focuses on customer advocacy, ensuring exceptional experiences for top customers, and collaborating with internal stakeholders to drive MongoDB's strategic initiatives while learning about customer strategy.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

Join Hometap as a Servicing Specialist, providing exceptional customer service to homeowners via calls and emails, handling inquiries with accuracy, and managing mortgage documentation.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

The Corporate Account Manager will drive revenue growth through upselling and cross-selling to SMB and Mid-Market clients, managing the sales lifecycle, collaborating with sales teams, and maintaining accurate forecasting.

The Customer Value Architect drives customer onboarding, adoption of Falcon Flex, and ensures value realization while minimizing churn. They partner with sales to address cybersecurity needs, conduct business value analyses, and maintain relationships with key decision-makers in enterprise accounts, requiring up to 40% travel.