Top Remote Customer Success & Experience Jobs in Dallas-Fort Worth, TX

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

The Solution Specialist will drive the adoption of software products, engage customers, monitor usage, and capture feedback to enhance outcomes in a remote capacity with minimal travel.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.

Serve as a strategic, customer-centric consultant to auto dealers to drive adoption and retention of the Navigator Platform. Partner with POD sales teams to enable pitches, onboard dealers, provide training, troubleshoot product/process issues, drive process improvements, and conduct in-market visits. Focus on ROI conversations and maximizing dealer value.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

Manage ongoing client contract relationships and service delivery for PBM/employer accounts. Own day-to-day customer experience, lead escalations, coordinate implementations, run open enrollment activities, develop SOPs and reporting, lead projects, mentor junior staff, and identify process improvements to ensure client satisfaction.

Answer owner relations calls about revenue, land, division orders, JIB, A/R, and A&P. Log and track inquiries in a case system, follow up on unresolved issues, build client relationships, handle difficult interactions professionally, and cross-train to expand skills.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.