Top Remote Customer Success & Experience Jobs in Dallas-Fort Worth, TX

The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

Lead strategic partnerships with US banks, owning relationship strategy and commercial outcomes. Structure institutional partnerships and navigate regulatory frameworks for digital assets and payment solutions.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.

As a Customer Retention Representative, you will assist customers in understanding their policies, resell benefits, and handle premium payments while providing excellent customer service.

The Add-On Licensed Agent will make outbound calls, receive inbound calls, assist policyholders, and manage paperwork related to insurance policies.

The National Sales Trainer will oversee sales training programs, conduct virtual training sessions, and support new agents, ensuring effective education and adherence to company standards.

The Customer Service Representative will manage communication with partner labs, ensuring customer satisfaction through problem-solving, relationship building, and effective coordination across teams.

The role involves managing training operations, vendor relationships, and program management for training content at SailPoint, focusing on operational excellence and strategic improvements.

Lead technical relationships with partners, guiding workshops and developing POCs to enhance platform adoption and joint value creation.