Top Remote Customer Success & Experience Jobs in Dallas-Fort Worth, TX

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.

Serve as a strategic, customer-centric consultant to auto dealers to drive adoption and retention of the Navigator Platform. Partner with POD sales teams to enable pitches, onboard dealers, provide training, troubleshoot product/process issues, drive process improvements, and conduct in-market visits. Focus on ROI conversations and maximizing dealer value.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

Manage ongoing client contract relationships and service delivery for PBM/employer accounts. Own day-to-day customer experience, lead escalations, coordinate implementations, run open enrollment activities, develop SOPs and reporting, lead projects, mentor junior staff, and identify process improvements to ensure client satisfaction.

Answer owner relations calls about revenue, land, division orders, JIB, A/R, and A&P. Log and track inquiries in a case system, follow up on unresolved issues, build client relationships, handle difficult interactions professionally, and cross-train to expand skills.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Provide post-sales technical product expertise to public-sector customers to drive adoption of GitLab use cases (SCM, CI/CD, DevSecOps, Agile Planning). Deliver webinars, hands-on labs, workshops, and office hours in a pooled model; advise on architecture and implementation; collaborate with CSMs, AEs, and Renewals; create reusable enablement content and maintain specialty competency.