Top Remote Customer Success & Experience Jobs in Dallas-Fort Worth, TX

The Solution Specialist will drive the adoption of software products, engage customers, monitor usage, and capture feedback to enhance outcomes in a remote capacity with minimal travel.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.

The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.

The Customer Success Manager is responsible for B2B sales focusing on account management, contract renewal, lead generation, and expanding client relationships in the Midstream sector.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

Manage ongoing client operations and issue resolution as primary contact for assigned clients. Lead implementations from contract to launch, analyze ride data to improve service, collaborate cross-functionally to solve systemic issues, partner with support to resolve real-time incidents, run business reviews, and drive adoption and service optimization to deliver exceptional client experiences.

Serve as primary client contact for automotive incentive programs, driving retention, optimization, and account growth. Analyze performance trends, prepare reports, resolve technical issues, coordinate data feeds and stakeholders, and support upsell and implementation initiatives while ensuring data accuracy and client satisfaction.