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Top Remote Customer Success Jobs in Dallas-Fort Worth, TX
The Customer Success Manager at RunPod will focus on driving customer retention, facilitating renewals, and identifying growth opportunities. This role involves managing client portfolios, monitoring product usage and customer health analytics, and collaborating with internal teams to enhance the customer experience. Strong communication skills and an analytical mindset are key for success in this innovative startup environment.
As a VIP Host, you'll develop strong relationships with high-engagement players, manage overall player relations, and execute strategies for customer loyalty. You will provide feedback to improve platform offerings and ensure compliance with VIP policies and responsible gaming guidelines. Your role includes creating new business revenue and engaging players through events and communications.
As a Customer Success Manager at CertifID, you'll manage a portfolio of Mid-Market and SMB customers, overseeing onboarding and ongoing success. Responsibilities include developing strong relationships, managing transitions with the sales team, conducting trainings, and identifying risks to customer satisfaction.
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The Partner Support Representative will engage with partners to handle queries and provide a high-quality resolution experience. Responsibilities include assisting users through various channels, monitoring deliveries, solving issues, providing feedback, and advocating for partner needs.
As a Customer Success Manager, you will manage strategic customer relationships, oversee the customer lifecycle from onboarding through renewal, and analyze data to enhance value. You'll engage with clients to drive product adoption, monitor KPIs, and troubleshoot API issues while creating scalable processes for customer success.
As an Associate Customer Support Technician, you will assist customers via phone, email, and chat regarding software and hardware issues. Your role includes troubleshooting problems, documenting inquiries, and escalating unresolved issues while providing excellent customer service.
The Customer Support Associate at Squarespace interacts with customers through live chats and email, providing support for account issues, billing, and domain inquiries. Responsibilities include troubleshooting, meeting productivity targets, and staying updated on product features. The role requires consistent availability for a full 40-hour week.
The Senior Customer Success Manager will build strong relationships with customers, guide them through onboarding and product adoption, and ensure customer satisfaction. Responsibilities include troubleshooting issues, providing education on product features, and facilitating seamless communication across internal teams to improve customer outcomes and retention rates.
As an Enterprise Customer Success Manager, you will lead the relationship with key customers, ensuring trust in their data through onboarding, adoption, and value realization. You will collaborate with various departments, plan growth strategies, and manage enterprise rollouts while maintaining customer health and identifying expansion opportunities.
The Payroll Client Support Supervisor manages a client support team, providing Level 2 support for client issues and ensuring high-level customer engagement. Responsibilities include overseeing team operations, addressing escalated client concerns, maintaining accurate documentation, and ensuring client satisfaction through effective issue resolution.
Top remote Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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