Top Remote Customer Success & Experience Jobs in Dallas-Fort Worth, TX

Serve as a strategic advisor driving adoption and value of Enverus Power & Renewables products. Lead onboarding, training, client engagements, and account strategy; present analytics, gather product feedback, support renewals, and expand user adoption while collaborating with sales and product teams.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The VP, Client Service will lead a portfolio of healthcare clients, driving digital transformation and business modernization, while ensuring client satisfaction and revenue growth.

The role involves managing and optimizing cloud infrastructure, implementing best practices for cloud systems, and developing client relationships.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

Act as the on-site primary contact for property management partners to drive product rollouts, adoption, training, and change management. Manage strategic accounts, translate partner needs to product teams, troubleshoot in real time, and build long-term relationships while traveling regionally for launches and check-ins.

Lead and build the Aircraft Division Customer Success function for V-BAT and X-BAT customers. Own Critical Accounts Program, drive customer adoption, readiness, and mission value. Establish account health criteria, success plans, escalation and recovery processes, cross-functional operating rhythms, executive reporting, and permanent corrective actions to ensure long-term customer success and operational readiness.

As a Care Manager at Empathy, you'll guide families through their journeys with compassionate support in English and Spanish, ensuring a positive user experience across various communication channels.

The Enterprise Implementation Consultant in the Public Sector will manage customer relationships, oversee IoT solution deployment, and ensure value realization for enterprise customers, primarily in government contexts, while coordinating with cross-functional teams.

As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.