Top Remote Operations & Support Jobs in Charlotte, NC

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Participate in a 60–90 minute scheduled Zoom session to perform scripted, role-based conversational scenarios for AI training. Follow provided prompts and guidelines, maintain natural American English speech patterns, and interact with other participants. Sessions are compensated with a $20 Amazon gift card.

Serve as first point of contact for users via chat, email, and phone. Troubleshoot issues, document recurring problems, escalate complex cases to other teams, and maintain a customer-first approach. Training provided; no prior experience required.

Manage supplier onboarding from engagement to activation, serve as primary supplier contact, ensure content quality and technical integration, track KPIs, troubleshoot onboarding issues, and recommend process improvements.

The role involves coordinating projects and meetings, managing finances, supporting HR processes, and ensuring effective operations within a global team.

Lead a global team to manage and ensure the operational health of the NetSuite ERP system, overseeing incident management, support processes, system configuration and compliance with SOX standards.

Lead cross-functional operational audits, identify bottlenecks, design and implement scalable processes (SOPs, RACI, process maps), drive automation opportunities, measure impact, and partner with department leaders to improve efficiency using Jira and Tableau.

The Authentication Specialist will monitor real-time authentications of luxury goods, ensure test accuracies, and engage with customers as needed.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

The Associate Director in MSAT - Analytical Sciences will lead the analytical support for biologics manufacturing, overseeing method validation, compliance, and operational excellence during tech transfers.