Top Remote Operations & Support Jobs in Charlotte, NC

This is a general job application without a specified position, responsibilities, qualifications, compensation, location, or work requirements.

Owns the company’s finance and accounting operations, including bookkeeping, reconciliations, payroll coordination, invoicing, financial modeling, and vendor accounting relationships. Also manages HR administration, employee support, legal and compliance coordination, office operations, executive support, recruiting coordination, and vendors. The role requires strong attention to detail, judgment, urgency, and broad ownership across startup operations.

Lead quality and standards policy for Airbnb’s host and guest marketplace. Develop scalable policy frameworks, guide enforcement-system operationalization, collaborate with Product, Legal, Community Support, and Supply teams, and use data, research, and community insights to improve policies. The role requires expertise in two-sided marketplaces, reviews and reputation systems, consumer protection, cross-functional leadership, strategic judgment, and executive communication.

Owns operational processes for MSSP, MSP, and Telco partners, including onboarding, activation, licensing, provisioning, usage, billing, renewals, reporting, and recurring revenue visibility. Builds scalable workflows, dashboards, controls, SLAs, and automation while improving data quality and partner lifecycle management. Coordinates cross-functional execution across Channel, Sales, Revenue Operations, Finance, Legal, Product, and Customer Success, and leads operating reviews, escalations, and process improvements.

The Technical Implementation Manager coordinates the client implementation process, leading discovery sessions, designing solutions, training teams, and ensuring successful project execution across multiple stakeholders.

Leads two vertical software businesses with full ownership of revenue, retention, profitability, cash management, product direction, organizational structure, and customer relationships. Builds repeatable sales and renewal motions, manages public-sector procurement, allocates capital across functions, evaluates teams, and sets coordinated product strategies while preserving each business’s identity. The role requires hands-on selling, P&L leadership, founder-transition experience, and approximately one week of travel per month.

Build and maintain the technical infrastructure powering MNTN’s go-to-market motion. Responsibilities include lead routing, web form integrations, campaign automation, email deliverability, cross-system API integrations, AI-assisted workflows, trigger architecture, and SQL/BigQuery-based monitoring. The role diagnoses system failures, improves data quality, and partners with Marketing Operations to connect marketing, sales, and data platforms.

Executive leader responsible for Sedgman’s Americas strategy, growth, client relationships, project delivery governance, P&L performance, risk management, and operational execution. The role focuses on expanding minerals processing and critical minerals work across North and South America, developing partnerships and acquisitions, strengthening senior leadership capability, and ensuring compliant, profitable, and sustainable regional performance.

Provides application support for Victaulic’s global business systems, including ticket triage, troubleshooting, escalation, user onboarding and offboarding, account management, monitoring, documentation, and release coordination. The role supports M3, Infor Concierge, Jira, Easy Vista, and related platforms while collaborating with users, IT teams, vendors, and application groups. It also analyzes recurring incidents, supports testing and enhancements, maintains dashboards, and contributes to continuous improvement of service delivery.

Provides inbound customer support through calls, emails, and chats; documents and resolves issues; escalates suspected system problems; supports customer onboarding as a product specialist; and delivers online training. The role requires strong communication, attention to detail, computer operating-system and browser knowledge, Google Workspace proficiency, empathy for healthcare customers, and the ability to manage multiple tasks independently and collaboratively.