Top Remote Operations & Support Jobs in Charlotte, NC

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The Encompass Admin oversees configuration and support for the Loan Origination System, addressing issues, managing user roles, and documenting requirements.

Responsible for processing and responding to Release of Information requests, ensuring compliance with privacy laws, and maintaining patient confidentiality.

The Support Operations Manager at Apollo.io will develop AI and automation strategies for their support platform, oversee the Intercom tool, lead automation initiatives, and improve customer experience while driving operational efficiency.

The Founding Product Operations role involves investigating complex issues in product and vendor systems, coordinating release processes, and improving workflows in a healthcare setting.

The Operations Enablement Lead will manage a high-performing team, drive strategic program execution, and ensure compliance in financial operations. Responsibilities include stakeholder alignment, risk management, and process improvement within a regulated environment.

Manage premium audit operations by leading teams, ensuring compliance, improving processes, and collaborating with cross-functional teams to optimize workflows and support company objectives.

Lead and manage the onboarding strategy for veterinary clinics, overseeing a team of specialists, ensuring successful implementation and client delivery across multiple projects.

The role involves leading global training operations, managing teams, optimizing performance, and collaborating cross-functionally to enhance customer experiences.

The Talent Researcher role involves building talent maps in AI, ML, and voice technology, translating hiring signals into research plans, and delivering market intelligence to enhance recruitment processes.