Top Remote Operations & Support Jobs in Charlotte, NC

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

The EOC Service Manager oversees operations for various technical teams, ensuring the availability of production systems while handling outages and providing 24x7 support.

The Project Administrator provides administrative and operational support for large product rollouts, working closely with sales and project managers, handling reporting, data entry, and inventory management.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

The Billing Support Specialist aids in billing operations, resolving claim denials, assisting clients and therapists, and improving the user experience.

Support planning, execution, and monitoring of marketing and sales initiatives; manage D365 workflows, dashboards, and reports; document policies and processes; perform business process analysis and continuous improvement; monitor metrics and escalate blockers; collaborate with Growth Intelligence to leverage Workday data for reporting and drive user adoption.

The Executive Assistant will manage complex calendars for multiple VPs, coordinate travel, facilitate communication, and ensure timely completion of critical tasks in a fast-paced environment.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.