Top Remote Operations & Support Jobs in Charlotte, NC

Supports processing of Veteran Readiness and Employment and Military Tuition Assistance benefits. Fields student inquiries, reports enrollments to the VA, processes correspondence, maintains records, monitors documentation, and helps ensure compliance with federal regulations and university policies. The role also assists with orientations, webinars, training seminars, and other veteran services activities while providing timely administrative support to students.

Provides high-level administrative and operational support to C-level executives in a global remote environment. Responsibilities include managing complex calendars, coordinating domestic and international travel, preparing executive materials, organizing leadership meetings and events, tracking action items, handling expenses, supporting special projects, and maintaining confidential information. The role also requires effective use of AI tools to streamline administrative workflows and executive communications.

Provides technical support for NiCE Recording Solutions serving large public safety customers. Troubleshoots server, network, and VoIP issues; coordinates with customers, Support, and R&D teams; documents service requests; maintains customer communication and satisfaction; follows SLAs and support procedures; participates in knowledge transfer; and handles rotating off-hours support and occasional customer-site travel.

Leads marketing operations strategy, infrastructure, technology, analytics, and team execution. Oversees MarTech architecture, automation, lead scoring, routing, funnel analytics, attribution, MQA and account-based operations. Partners with Sales Operations, Finance, Legal, IT, and marketing leadership to improve pipeline velocity, revenue alignment, budgeting, data privacy, and operational governance.

Versar offers SkillBridge internship for transitioning service members, providing hands-on experience in various fields including logistics, engineering, and IT.

Processes and maintains bankruptcy case documents, including proof of claim forms, correspondence, tax forms, and court filings. Responsibilities include mail intake, scanning, redaction, data entry, document auditing, file tracking, internet research, claims register preparation, and responding to internal and client requests. The role requires accurate handling of sensitive information, adherence to court and departmental procedures, and coordination with cross-functional operations teams.

Leads economic development strategy for infrastructure sites, including incentive negotiations, stakeholder relationships, community-benefit commitments, and approval-risk assessment. Coordinates with site selection, land, power, legal, finance, and community engagement teams. Supports agreement-linked commitments and transitions local relationships to community engagement leaders as projects advance.

Leads enterprise software evaluations, SaaS selection, technical trade studies, vendor onboarding, and IT integrations. Manages software licenses, renewals, utilization, costs, and vendor escalations while optimizing procurement and intake processes. Partners with InfoSec, Legal, Procurement, IT, and business stakeholders to ensure security compliance, architectural fit, cost efficiency, and effective tooling adoption.

Provides first-line technical support for Talkdesk platform issues, including incident intake, triage, severity classification, troubleshooting, escalation, SLA tracking, ticket management, and customer communication. Supports reporting, workforce management, and quality management applications, including configuration, access control, data verification, recording issues, system monitoring, and integrations. Maintains knowledge-base content and supports government and education customers.

This is a general job application without a specified position, responsibilities, qualifications, compensation, location, or work requirements.