Top Remote Jobs

Own go-to-market strategy and execution for YCharts data products, partnering with Product, Marketing, Sales, and Customer Success. Responsibilities include launch planning, product positioning, messaging, sales enablement, customer and competitive research, internal and external communications, and coordinating multiple concurrent launches. The role translates complex financial products and market data into clear customer value for wealth managers, advisors, and asset managers.

Leads and scales Advisory, Delivery, and Support workstreams across a distributed technical services organization. Establishes shared operating standards, capacity planning, quality controls, SLAs, escalation processes, reporting, and governance. Oversees technical delivery outcomes, resource allocation, architecture quality, support coverage, hiring plans, onboarding, and partner collaboration. Partners with Enablement, Sales, Project Managers, and SI/GSI organizations to improve delivery predictability, utilization, client satisfaction, and technical excellence.

Leads multiple engineering teams, owning software delivery, SDLC quality, people management, strategic alignment, resource planning, incident governance, and team development. Partners with Product and business stakeholders on prioritization, estimation, communication, execution, and performance metrics. The role requires experience with large-scale, low-latency distributed systems, agile delivery, DevOps, CI/CD, automated testing, infrastructure as code, distributed teams, and scalable data technologies.

Own outbound sourcing strategy across open roles, building passive-candidate pipelines from scratch through Boolean and X-ray search, LinkedIn Recruiter, and personalized outreach. Conduct candidate conversations, evaluate initial fit, and partner with hiring managers and leadership on search strategy. Manage searches end-to-end, adapt sourcing approaches, and represent Zocks to prospective candidates.

Serve as a strategic post-sales advisor helping enterprise customers achieve business outcomes with Mimica. Build customer success plans, provide product support, interpret process intelligence outputs, identify improvement opportunities, and deliver actionable recommendations. Collaborate with Sales, Marketing, Solution Engineering, Partners, Product, Engineering, and Machine Learning teams. Drive onboarding, training, adoption, account expansion, stakeholder alignment, and customer feedback for roadmap development.

Leads strategic pre-sales engagements for pricing technology solutions. Facilitates discovery and implementation workshops, translates business needs into requirements and functional designs, advises customers on pricing and transformation, develops estimates and proposals, negotiates Statements of Work, and partners with account executives, revenue teams, and solution architects. Builds executive stakeholder relationships and ensures smooth transition from sales to delivery.

Build production AI agents and agent-powered features from research and prototyping through deployment. Develop evaluation infrastructure with golden datasets, regression suites, and offline/online scoring. Own retrieval and context pipelines, production instrumentation, failure taxonomies, and cost and latency budgets. Partner with data science and product management on experiments and agent behavior, while establishing LLM engineering patterns, guardrails, and reusable tooling.

Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, SLAs, customer satisfaction, staffing, coaching, analytics, knowledge management, and workflow improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption and reduce churn. Drives AI and automation initiatives using Salesforce, Agentforce, Claude, chatbots, and self-service tools.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

Drive enterprise SaaS sales for Vibes’ mobile engagement platform, building outbound pipeline and leading complex sales cycles exceeding $100K through close. Tailor value propositions for enterprise marketing buyers, translate SMS, MMS, RCS, API, and carrier infrastructure capabilities into business outcomes, maintain accurate HubSpot forecasting, use AI and sales tools effectively, exceed quotas, and travel for conferences and customer meetings up to 50% of the time.