Top Remote Senior Level Jobs in Buffalo, NY

Leads complex partner implementations, advanced configuration, integrations, deployment architecture, troubleshooting, and onboarding. Provides technical guidance, manages escalations, advocates for product enhancements, supports adoption, and ensures successful transitions to ongoing support. Collaborates with Partner Success Managers and TAMs, creates technical playbooks and enablement content, mentors engineers, leads executive reviews, and represents partner needs in strategic planning. Requires 5–7 years of technical customer-facing experience and up to 20% regional travel.

Manage and grow strategic enterprise accounts within pharma and biotech clients. Retain revenue, identify and close expansion opportunities, engage C-suite decision-makers, conduct discovery and platform demonstrations, negotiate contracts, and forecast sales performance. Collaborate with marketing, customer success, and product teams to support successful implementations and client experiences. The role requires enterprise B2B technology sales experience and comfort managing complex sales cycles valued at $500,000 to $1.5 million ARR.

Manage and optimize Arine’s Support Desk operations, lead Support Desk Analysts, enforce SLAs, oversee ticket triage and escalations, configure ticketing systems, and develop performance dashboards. The role also manages customer communications, knowledge-base content, process automation, and continuous improvement across a remote SaaS healthcare technology environment.

Own a portfolio of internal platform products supporting fleet, vehicle, location, resource, and access management. Define workflows, data models, business rules, integrations, and permissions while partnering with Engineering, Design, Security, Legal, Operations, and customer-facing teams. Lead roadmap priorities and architectural tradeoffs for scalable operational tools, including greenfield products and existing systems. This remote individual contributor role requires occasional in-person convening and company event travel.

Supports and enhances Microsoft Dynamics 365 CE and Power Platform solutions across multiple client environments. Responsibilities include case triage, requirements gathering, solution design, configuration, testing, release support, documentation, client advising, and Agile project delivery. The consultant leads small initiatives, manages risks and priorities, partners with technical teams, supports Microsoft release cycles, and mentors junior or offshore resources.

Owns day-to-day marketplace, digital shelf, retail media, and TikTok Shop performance across major retail platforms. Responsibilities include catalog and listing optimization, account health, retail media execution, agency management, creator-commerce coordination, and cross-channel performance reporting. The role establishes marketplace processes, evaluates channel and agency performance, and translates data into recommendations for executive leadership while building Calbee America's digital commerce capabilities.

Administer and maintain large-scale HPC/AI environments, including compute, storage, networking, software stacks, and Slurm scheduling. Develop automation for provisioning, configuration, and monitoring; optimize systems for benchmarking, capacity planning, and performance. Support security patching, troubleshooting, application deployment, researcher support, documentation, vendor coordination, procurement, and lifecycle management. This remote or hybrid individual contributor role requires approximately four domestic trips annually and U.S. citizenship for access to government research facilities.

Manages assigned client accounts, serving as the primary relationship contact and ensuring successful delivery of pharmacy benefit programs. Responsibilities include monitoring performance, preparing business reviews and reports, resolving issues, coordinating with internal teams, gathering client feedback, supporting retention and upsell opportunities, and driving account satisfaction and growth. The role requires managing multiple accounts and projects, communicating strategic recommendations, and traveling 25%–30% as needed.

Leads end-to-end architecture and delivery of Azure, Microsoft Fabric, and Databricks data and AI solutions. Responsibilities include discovery, solution design, presales, proposals, scoping, governance, CI/CD standards, client presentations, and production deployment. The Architect guides engineering teams, reviews deliverables, manages milestones, risks, budgets, and customer satisfaction, and translates business objectives into scalable lakehouse and data-platform architectures.

Own external user acquisition for ClassDojo’s consumer products by developing strategy, running end-to-end growth experiments, testing paid and unpaid channels, and scaling successful programs. The role focuses on social and influencer partnerships, ROI measurement, conversion optimization, experimentation frameworks, and cross-functional collaboration with Product, Creative, Data, and Marketing. It is a highly autonomous individual-contributor role with potential future people leadership.