Top Remote Customer Success & Experience Jobs in Boston, MA

As a Business Development Representative, you will identify agency partners in the Shopify ecosystem, engage them through outreach, set up meetings, and support partner activation and co-marketing efforts, contributing to revenue goals.

The role involves presales engineering, translating complex supply chain challenges into AI solutions, driving sales processes, and mentoring junior talent.

The Technical Account Manager serves as a strategic advisor for enterprise customers, ensuring their success with Omni's analytics platform and optimizing integration and adoption.

Quilter invites applications from talented individuals passionate about PCB design and relevant fields. Ideal candidates possess expertise in reinforcement learning, geometric computation, and PCB design.

As a Solutions Architect, you will lead integrations between Brightflag and customer systems, translating requirements into integration designs, managing projects, and driving best practices for integration workstreams.

The Customer Support Manager leads the support department, enhancing service quality, managing operations, and fostering a productive team environment. They handle escalated issues, develop policies, and collaborate with other departments to improve customer satisfaction.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).

The Enterprise Support Engineer will handle technical inquiries, debug issues, analyze logs, assist customers in using AI efficiently, and convert investigations into documentation and tools.

As a Senior Solutions Engineer at Docker, you will guide customers in implementing Docker's technology, contribute to sales processes, and serve as a key technical advisor to both customers and the sales team.