Top Remote Customer Success & Experience Jobs in Boston, MA

Manage enablement programs for Go to Market teams, design learning experiences, analyze skills gaps, facilitate workshops, and measure program effectiveness.

The Events Manager will oversee logistics for 18+ annual events, bridge marketing and sales efforts, and manage event budgets and ROI tracking.

Join a team improving AI-powered customer experience systems, handling escalations, building automation, and enhancing customer satisfaction in a fintech startup.

The Solutions Engineer role involves designing AWS-based customer experience solutions, integrating generative AI, and leading technical workshops with clients.

The GTM Enablement Partner will develop high-impact learning experiences for Contract Managers, focusing on consultative selling and customer engagement. They will partner globally to align enablement initiatives with strategic goals, design learning journeys, and measure impact on performance.

The Bilingual Customer Support Representative provides technical support, resolves customer issues, educates customers on services, and documents interactions in Salesforce, while ensuring high customer satisfaction.

Teach online English to Chinese students with fixed schedules and long-term student-teacher pairings. Deliver lessons following YiYiEnglish methodology, build student relationships, complete onboarding including video questions and demo, and commit to a stable schedule for at least six months.

The Specialist verifies insurance coverage, processes prior authorizations, troubleshoots submissions, assists providers with appeals, and documents activities.

The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.

The Senior Solution Consultant will implement and optimize OneStream solutions, gather business requirements, and provide customer support, collaborating with strategy teams and leading workshops.