Top Remote Customer Success & Experience Jobs in Boston, MA

The Policyholder Success Manager guides policyholders through workers' comp claims management, fostering relationships, analyzing data, and collaborating cross-functionally to ensure client success and satisfaction.

The Digital Operations Associate I manages online account openings. Responsibilities include processing client applications, supporting onboarding tasks, and ensuring data accuracy while providing exceptional customer service.

The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.

The Pre-Approval Specialist manages the loan process, assists borrowers in understanding loan programs, and ensures the stability of mortgage applications.

The Customer Success Associate will enhance customer experiences by supporting onboarding, managing billing processes, and driving customer engagement and retention initiatives.

The Customer Experience Specialist at Novig handles user inquiries, resolves issues during live sports events, and maintains effective communication while ensuring a positive user experience.

Lead implementation of Heartflow's technology in customer accounts, manage projects, provide training, resolve issues, and ensure customer satisfaction.

The Technical Support Engineer troubleshoots customer environments, manages escalations, and enhances system performance while collaborating with development teams and utilizing AI tools.

Solutions Consultants at Cision drive revenue growth by conducting client discovery, delivering product demos, providing technical support, designing tailored solutions, and collaborating with internal teams.

The Technical Account Manager will provide architectural guidance and implementation advice for customers using Red Hat solutions, fostering relationships and ensuring excellent support, while managing customer cases and collaborating with internal teams.