Top Remote Customer Success & Experience Jobs in Boston, MA

Manage end-to-end programmatic campaign lifecycle for clients: execute, optimize, report, escalate issues, provide strategic recommendations, and train/mentor team members while coordinating with sales and operations.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

The Associate will support fundraising operations, LP research, and investment diligence at Decile Capital, handling internal workflows and aiding in operational efficiency during fundraising cycles.

The Strategic Accounts Manager is responsible for nurturing key customer relationships, ensuring satisfaction, driving revenue growth, and collaborating with teams for exceptional service.

The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.

The Digital Account Manager builds relationships with lottery customers, enhances player engagement, oversees loyalty programs, and manages financial performance and operational efficiency.

The role involves leading CBTS's Cisco business alliances strategy to build and manage partner relationships that drive revenue growth and market expansion. Responsibilities include executing partner strategies, maintaining relationships, managing the partner lifecycle, overseeing joint initiatives, and delivering insights to senior leadership.

The Director of Partnerships will manage relationships with benefits consultants and brokers, driving partnership strategies for market expansion and client acquisition while ensuring alignment with Fabric's healthcare solutions.

The Director, Client Success manages client relationships and project delivery, ensuring customer satisfaction and financial results while leading team members in achieving service excellence and operational efficiency.

The Clinic Assistant facilitates patient check-ins, appointment scheduling, and co-pay administration while ensuring excellent customer service and maintaining accurate patient information.