Top Remote Customer Success & Experience Jobs in Boston, MA

The Technical Support & Sales Rep provides technical support and sells products to customers through inbound calls, troubleshooting issues, and promoting sales strategies while achieving performance metrics.

As a Technical Customer Support Representative, you provide technical assistance, troubleshoot user issues, manage database permissions, and collaborate with teams to enhance user experience.

Evaluate, annotate, and validate educational content for AI development. Provide feedback on instructional quality, clarity, and engagement. Requires advanced education degrees and exceptional writing skills.

The Support Specialist will assist customers with inquiries, resolve issues, maintain product knowledge, document feedback, and collaborate with internal teams to ensure customer satisfaction.

The Territory Account Specialist manages accounts, conducts audits, trains staff, drives sales, and maintains chemical dispensing equipment to ensure cleanliness and safety.

The Partner Manager will own a portfolio of partners to drive revenue, execute joint initiatives, manage onboarding, and foster cross-functional collaboration.

The MSP Partner Success Manager is responsible for growing revenue through partner relationships, onboarding MSPs, and ensuring effective use of the AI-driven email security platform.

The Renewals Manager at Common Room manages high-volume renewals for growth customers, driving renewal motions, collaborating cross-functionally, and improving processes. Key responsibilities include mitigating churn risk, maintaining forecasts, and shaping renewal strategies to enhance retention and customer satisfaction.

As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.

The Senior Account Manager is responsible for strategic account leadership, driving revenue growth, executive customer engagement, and mentoring others while maintaining operational excellence in line with company values.