Top Remote Customer Success & Experience Jobs in Boston, MA

As a Strategic Partner Account Manager, you'll lead relationships for top enterprise accounts, develop growth strategies, and collaborate with cross-functional teams to drive revenue and account engagement.

The Account Manager will handle client communications, build relationships, ensure satisfaction, and support onboarding and client success in a distributed team environment.

The Client Success Manager builds relationships with clients, drives revenue growth, ensures product adoption, and delivers tailored recommendations based on client goals, leveraging Salesforce CRM and industry insights.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.

The Network Growth Specialist at HONK manages partner relationships, ensures service quality, oversees onboarding, and analyzes provider performance to enhance customer experiences.

The Account Manager coordinates and manages client insurance benefits enrollment projects, ensuring successful execution, strong client relationships, and effective communication across teams.

The CX Coordinator supports customer experience operations by maintaining a knowledge base, assisting BPO teams, and managing support tasks to enhance customer satisfaction.

As a Principal Account Manager, you will manage strategic customers in North America, driving retention and growth through tailored solutions and strong executive relationships.

Partner with multinational clients to analyze requirements, design loyalty strategies, oversee GRAVTY® implementations, deliver training, manage project documentation and SLAs, collaborate with product teams, and develop product marketing collateral to drive customer success.