MWDN is an international recruitment and outstaffing company with 23+ years of experience connecting exceptional tech talent with leading companies across Israel, the USA, Great Britain, and Western Europe. In this role, MWDN acts as the recruitment partner, and the selected candidate will work directly with the client’s team on their product in an international environment.
What is your new project?Domain: AdTech / Marketing Technology
Location: Tel Aviv, Israel (distributed remote team)
Company size: 11-50 employees
Founded in: 2023
What makes this project exciting?A globally distributed startup with founders from Israel and team members across Europe, Ukraine, the UK, and beyond. The company develops a product focused on optimizing digital performance and reducing costs for clients.
As the company grows, there is a need to introduce a dedicated Account Manager role to strengthen client communication and improve overall customer experience.
What makes you a great fitRequired Experience
- Fluent / near-native English (critical requirement)
- Strong communication and interpersonal skills
- Experience in Account Management / Customer Success / Client-facing roles
- Ability to understand product basics and translate them into client-friendly language
- Comfortable working in a distributed, remote environment
- Flexible schedule with availability for client calls (including US clients)
Nice to Have
- Experience working with US clients
- Background in SaaS / tech environment
- Previous experience in startup environment
- Ability to balance structured communication with adaptability
Key Responsibilities
- Manage day-to-day communication with clients
- Build and maintain strong client relationships
- Conduct regular calls and check-ins with clients
- Ensure client satisfaction and retention
- Act as a bridge between clients and internal technical team
- Understand the product well enough to explain it clearly (no deep technical expertise required)
- Support onboarding and ongoing client success
Skills Required
- Fluent / near-native English
- Strong communication and interpersonal skills
- Experience in Account Management / Customer Success / Client-facing roles
- Ability to understand product basics and translate them into client-friendly language
- Comfortable working in a distributed, remote environment
- Flexible schedule with availability for client calls (including US clients)
What We Do
MWDN bridges the gap between your business and the top-tier talents worldwide. With strategically located delivery centers across Central and Eastern Europe, MWDN empowers startups and established businesses in the USA, Europe, and Israel. Let MWDN connect you to the talent that turns the impossible into reality. What we offer: ✔️200+ in-house software development and tech engineers – a global pool of IT and digital experts ✔️60% saving on direct labor costs and other payment plans for tight-budget projects ✔️20 years of experience in healthcare, logistics, fintech, cybersecurity, and manufacturing software ✔️24/7 assistance with your remote teams, regardless of their location Our services: - Staff augmentation - Dedicated teams - R&D team extension - Global IT recruitment Our expertise: - Transportation and logistics - Cybersecurity - FinTech - Blockchain - Construction - Medical sphere and healthcare - Telecommunication - ATS - GameDev We personalize our services for each client, and some of them have stayed with us for years! See what they say. SHARON VIENTE - Co-Founder & CTO Better Chains “I approached MWDN for a POC that was delivered ahead of time with very competitive pricing. Following that experience, I have been working with various teams at MWDN for more than two years. Developers and managers have. great technical and interpersonal qualities.” NETANEL MOHONI - CEO, VIDOO “MWDN is one of the best subcontractors we’re working with. The development team are experts, and the management team are flexible and opportunity creators. Definitely the right choice.” Let’s get in touch: [email protected]
