Top Remote IT Support & Helpdesk Jobs in Birmingham, AL

Lead implementation and support of Epic EHR system, optimizing workflows, mentoring teams, troubleshooting issues, and ensuring compliance with SLAs.

Leads global NOC and IT Helpdesk operations, ensuring uptime and SLA performance, managing identity architecture, and driving operational improvements.

The role involves leading and improving IT operations, focusing on proactive service organization, process design, and team development while managing IT projects and vendor relationships.

As a NOC Administrator, you will monitor system alerts, manage incident tickets, assist in troubleshooting, and support routine operational tasks to ensure service stability.

Lead the L3 hardware support for GPU-dense datacenter infrastructure, managing high-severity incidents, team building, and vendor escalations.

The Systems Support Specialist assists in system maintenance, report generation, and user support for property management software, along with developing and managing data systems.

As an Application Support Engineer, you will resolve system issues, assist in WMS and OMS solutions, train users, and manage testing and documentation.

The Systems Administrator manages business systems, ensures security and access control, supports IT operations, and collaborates with stakeholders to improve processes.

Lead the administration and optimization of the Zendesk ecosystem, managing a global technical team and ensuring high performance and reliability of integrations and applications.

The Senior Director of Enterprise Engineering will lead IT Operations and Systems Engineering, develop IT strategies, oversee employee technology, and ensure security compliance.