Top Remote IT Support & Helpdesk Jobs in Birmingham, AL

The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.

Manage, maintain, and optimize Microsoft 365 and SharePoint environments for hundreds of users; resolve incidents with Help Desk, create documentation and training, build Power Automate flows and Power Apps, integrate M365 services, and produce Power BI reports and dashboards.

As an IT Operations Engineer, you will manage IT operations across multiple companies, handling identity management, SaaS platforms, and automations to optimize processes and support users effectively.

The Epic Radiant Applications Analyst manages IT resources, provides solutions to technical problems, designs system builds, and performs user support and documentation preparation.

The Director of Information Technology leads IT operations and infrastructure, manages a team, oversees budgets, vendor relationships, and drives AI initiatives for a healthcare organization.

The Manager, Desktop Support leads a team of Level 1 technicians, overseeing operations, service excellence, project management, and staff development in a high-quality technical support environment.

The IT Incident Manager coordinates and manages incoming IT support requests, ensuring proper triage, prioritization, assignment, and resolution within SLAs while collaborating across IT functions.

As a Support Specialist, you will ensure technical delivery and operational resilience across digital platforms, support user testing, and leverage AI tools for efficiency.

The job involves conducting systems testing. Specific details about qualifications or responsibilities are limited in the description.

Oversee a technical support team managing customer issues for storage and media asset management. Drive operations, improve processes, and foster team growth while handling escalated technical problems.