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Top Remote IT Support & Helpdesk Jobs in Birmingham, AL
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Machine Learning • Payments • Security • Software • Financial Services
As an IT Business Systems Administrator, you will manage business systems, provide support, troubleshoot issues, and oversee system customizations and integrations.
Top Skills:
Active DirectoryAzureGitHyper-VmacOSMicrosoft 365Microsoft IntuneNetworking ConceptsPowershellWindows Server
Fintech • Software
The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.
Top Skills:
Mac Word ProcessingMS OfficeSpreadsheets
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.
Top Skills:
Ai ToolsAmazon ConnectAWSBashDatabricksHighspotJavaScriptOutreachPlanhatPythonZendesk
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Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Cloud Operations Technician will support cloud services delivery, document procedures, and troubleshoot systems while collaborating with Development, Support, and Implementation teams.
Top Skills:
Microsoft Windows ServerPowershellSQLSql Server Management StudioVbscript
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.
Top Skills:
APIsSalesforceZendesk
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Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
Fitness • Healthtech • Retail • Pharmaceutical
Manage a team of engineers focusing on enterprise application operations, including support for tools like Google Workspace and Slack, while ensuring operational health and vendor relationships.
Top Skills:
ConfluenceGoogle WorkspaceJIRAJira AlignServicenowSlack
Healthtech
Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.
Top Skills:
AgileAgile Project ManagementScrumSQL
Other • Consulting
The IT Experience Manager enhances employee IT experiences through AI-driven automation, self-service, and service desk management, leading teams to improve efficiency.
Top Skills:
AIAutomationChatbotsIt Service ManagementItilKnowledge BaseUx
Information Technology • Software
Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.
Top Skills:
EcpHcmPayrollSAPServicenow
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