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Top Remote IT Support & Helpdesk Jobs in Birmingham, AL
Cloud • Information Technology • Security • Software • Cybersecurity
Provide technical support for Zscaler products focusing on troubleshooting security and networking issues while ensuring client satisfaction and operational excellence.
Top Skills:
DnsHttp/SOidcSAMLTcp/IpTls/Ssl
Information Technology
Perform technical tasks related to the operation and monitoring of managed services technologies, ensuring service delivery within SLAs, and providing tier-1 support.
Top Skills:
AutomateHeatIbm Power IMS OfficeNimsoft Unified ManagementRemedySciencelogicService Desk ExpressServicenow
Fintech • Information Technology • Financial Services • App development
Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.
Top Skills:
EcnsExchangesLinuxRelational DatabasesSQLTrading Network Connectivity And RoutingWindows
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and mentor a team on endpoint management while ensuring operational excellence, implementing security strategies, and fostering a DevOps culture.
Top Skills:
AnsibleAutopkgAWSAzureDockerEndpoint Management SystemsFleetdmGCPGoGoogle WorkspaceIntuneJAMFKubernetesMunkiPythonSaltstackTerraform
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Fintech • Insurance • Machine Learning • Other • Analytics • Financial Services • Automation
Provide IT helpdesk support, onboard/offboard employees, manage identities and access (Okta/EntraID), troubleshoot hardware, software, VOIP, and networking (LAN/WAN/VPN), administer cloud services and Atlassian, handle device management and asset management for remote US-based employees.
Top Skills:
Okta,Entraid,Jira,Confluence,Jira Service Desk,Atlassian Cloud,Intune,Endpoint Management,Addigy,Google Workspace,Office 365,Zoom,Slack,Sentinelone,Connectwise Control,Voip,Cloud Phone System,Rmm,Lan,Wan,Vpn,Windows,Macos
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Healthtech
Serve as subject-matter expert for United Concordia dental applications, support production operations and incidents, analyze issues, define and validate requirements and test scenarios, collaborate with developers and stakeholders, and ensure changes meet business expectations.
Top Skills:
AgileAgile Project ManagementScrumSQL
Artificial Intelligence • Gaming
Responsible for day-to-day IT support, maintaining systems, managing hardware/software deployments, ensuring secure operations, and providing technical assistance.
Top Skills:
Active DirectoryAWSAzureComptia A+DhcpDnsGCPGoogle WorkspaceIntuneJAMFJIRAmacOSMicrosoft 365Network+Security+ServicenowTcp/IpVpnWindowsZendesk
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Cloud • Information Technology • Software • Cybersecurity
The Systems Manager is responsible for administering and securing IT systems for the Beneficiary Helpline, ensuring compliance and optimal performance while supporting business operations and technological enhancements.
Top Skills:
DatabasesIt SystemsMicrosoft Office SuiteNetworksTelecommunications Platforms
Hospitality
Provide remote first-line support for hardware, software, and network issues; troubleshoot and resolve user problems, manage accounts and device provisioning, document tickets, escalate complex issues, and support onboarding/offboarding while maintaining security and SLA targets.
Top Skills:
Active DirectoryAnydeskDhcpDnsFreshdeskJIRAmacOSMicrosoft 365OnedriveOutlookRemote DesktopServicenowSharepointTcp/IpTeamsTeamviewerVpnWindows 10Windows 11Zendesk
Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics
As an Associate Engineer in Tech Support at Nagarro, you'll assist customers with technical issues and help improve their experience.
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