Top Remote IT Support & Helpdesk Jobs in Birmingham, AL

The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Manage a team of engineers focusing on enterprise application operations, including support for tools like Google Workspace and Slack, while ensuring operational health and vendor relationships.

Responsible for configuring, rolling out, and supporting Epic Orders applications, including business analysis, documentation, and user support.

Freelance Software Testers are needed to perform smoke testing on a wagering app, focusing on key functions and reporting issues. Testers must be available between 3:00 AM and 5:00 AM US local time and can work from anywhere in Louisiana.

The Director of IT oversees technology systems at the hotel, ensuring operational efficiency, guest support, and adherence to legal and security standards while managing projects, budgets, and vendor relationships.