Top Remote IT Support & Helpdesk Jobs in Birmingham, AL

Provide on-site and remote desktop and network support across multiple Texas manufacturing sites. Troubleshoot systems, assist with virtualization (Hyper-V, Veeam, VMware), deploy/configure assets, support backup/DR, document procedures, and handle after-hours requests while collaborating on IT projects.

Manage NOC operations, incident and change management, staff scheduling and development, customer network monitoring and documentation, implement improvements, and support networking and cybersecurity projects for multivendor environments. Fully remote (U.S.).

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

Six-month onsite IT intern providing Tier 1 technical support, managing tickets, maintaining office AV and network, handling asset lifecycle and onboarding/offboarding, updating documentation, assisting SaaS administration and security/compliance tasks, and building simple automation tools.

Provide remote support for mission-critical SAP applications, troubleshoot payroll and time management issues, and implement change requests.

The technician evaluates and repairs complex biomedical equipment, performs maintenance, and leads a team to ensure customer satisfaction.

Lead and coordinate incident response and outages across production systems, manage communication with stakeholders, log incidents and KPIs, perform root cause analysis, drive preventative actions, and support ITSM/change control processes while participating in a 24/7 on-call rotation.

Lead and scale Integration Support for 500+ HL7v2 interfaces, manage high-severity incidents, implement monitoring and SLAs, partner with Implementation and Engineering, and mentor a remote team to ensure stable, enterprise-grade integrations.

Manage and optimize SAP Sybase ASE environments: install/patch, tune performance, run backups/recovery, manage security and replication, troubleshoot production issues, perform migrations, participate in on-call rotation, and document resolutions while collaborating with cross-functional teams.

Operate, sustain, and modernize enterprise data platforms (Tableau Server, MOVEit, Windows, Linux, Talend) for the Defense Health Agency. Manage configurations, access, patching, monitoring, and compliance (RMF/NIST); troubleshoot platform issues; support provisioning and deployments; maintain runbooks and documentation; collaborate with engineers, analysts, and delivery teams to ensure secure, reliable platform operations.