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Top Remote IT Support & Helpdesk Jobs in Birmingham, AL
Consulting
Lead and scale the Managed Services organization, owning P&L, staffing, service delivery (24x7 service desk, NOC, data center/cloud), SLAs, KPIs, tooling, customer retention, and continuous improvement while coaching leadership teams.
Top Skills:
Itil V4,Data Center,Cloud,Service Desk,Noc,Security Services
Biotech
Support Global TMF Management & Records with eTMF system tasks, reporting, UAT, user support, and documentation. Assist with metrics analysis, ticket triage, dashboard maintenance, and process improvement under close supervision in a regulated pharmaceutical environment.
Top Skills:
Adobe AcrobatEtmfExcelMs WordOutlookProject Management SoftwareSmartsheetVeeva Clinical Vault
Cloud • Software • Consulting
As an IT Operations Specialist III, you'll support cloud-based services, manage user access, automate tasks with scripting, and ensure service reliability.
Top Skills:
AWSBashGitGitlabGitopsGrafanaItsmJira Service ManagementKeycloakKubernetesLinuxMattermostNist 800-53Red Hat Identity ManagementRemedyServicenowSlack
Healthtech
The Vice President of IT Infrastructure & Operations leads IT strategy, manages infrastructure, ensures service delivery, and drives ITSM transformation in a healthcare setting.
Top Skills:
AWSAzureBmcCmdbCybersecurity FrameworksGCPItilM365Sd-WanServicenowVpn
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Information Technology • Software • Consulting
Freedom Technology Solutions Group invites applicants for a creative IT career focused on Data Engineering, Business Intelligence, and Software Engineering with growth and innovative culture.
Top Skills:
Business IntelligenceData EngineeringSoftware Engineering
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Healthtech • Biotech
The Associate Director of IT Infrastructure Operations will lead IT service delivery, enhance user experience, manage projects, and ensure excellence in IT infrastructure for business support.
Top Skills:
AzureIamIntuneM365Microsoft EntraSmartsheetTeamsZoom
Information Technology • Internet of Things • Marketing Tech
The Director of IT Compliance will lead the ITGC strategy and governance, ensuring compliance and risk mitigation for financial reporting systems.
Top Skills:
CobitCosoItgcSox
Healthtech
The Epic Radiant Applications Analyst manages IT resources, provides solutions to technical problems, designs system builds, and performs user support and documentation preparation.
Top Skills:
EpicHealth InformaticsInformation Technology
Information Technology • Consulting
Manage, maintain, and optimize Microsoft 365 and SharePoint environments for hundreds of users; resolve incidents with Help Desk, create documentation and training, build Power Automate flows and Power Apps, integrate M365 services, and produce Power BI reports and dashboards.
Top Skills:
Active DirectoryEntra Id (Azure Ad)ExchangeMicrosoft 365Power AppsPower AutomatePower BISharepointTeams
Other
The Director of Information Technology leads IT operations and infrastructure, manages a team, oversees budgets, vendor relationships, and drives AI initiatives for a healthcare organization.
Top Skills:
Ai TechnologiesAWSAzureMicrosoft 365Microsoft EntraOkta
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Top remote Companies in Birmingham, AL Hiring Operations & Support Roles
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