Top Remote Account Manager (AM) Jobs in Austin, TX

Manage and grow strategic accounts for Instruments product line in life sciences and food & beverage. Build executive relationships, drive renewals, upsell/cross-sell, forecast revenue, collaborate cross-functionally, ensure customer satisfaction, and navigate complex sales cycles and contract negotiations.

Manage and grow relationships with national multifamily customers, coordinate internal teams to resolve issues, expand partnerships, provide account updates, and support proposals and presentations while tracking market trends.

Manage day-to-day operational health and commercial relationships for multi-million dollar strategic accounts. Coordinate across Support, Engineering, and Product to resolve issues, drive expansion pipeline, negotiate renewals, and prepare executives for high-stakes meetings. Serve as the technical-facing account owner, translating cloud storage capabilities into customer solutions and building deep relationships across infrastructure, DevOps, FinOps, and procurement stakeholders.

Manage and grow national strategic partner relationships, execute joint go-to-market strategies, drive partner-sourced employer deals, own contract renewals, track partner performance, and represent 9amHealth at partner events and trainings.

Manage and grow franchise customer accounts by coordinating internal and external stakeholders, delivering product expertise and support, monitoring territory performance, coaching customers on best practices, and resolving operational issues to drive sales and satisfaction.

Lead and grow strategic relationships across a portfolio of enterprise accounts (10-20), owning commercial strategy, renewals, expansions, and forecasting. Act as trusted advisor to senior marketing leaders, align account plans to measurable business outcomes, and collaborate cross-functionally with Customer Success, Consulting, Product, Finance, and leadership to drive adoption and long-term growth.

Manage multiple or medium-sized customer accounts, drive new business with consultative selling, coordinate sales and pre-sales teams, contribute to pricing and contract negotiations, lead deal teams, solve complex problems, and influence strategic decisions within assigned accounts or portfolios.

Lead and coach senior account executives to drive net-new revenue and expansion for public-sector SaaS. Manage pipeline, forecasts, and complex enterprise deals (RFPs, procurement) using Salesforce. Build C-level relationships, collaborate with pre-sales, product, marketing, and services on pricing, contracts, and implementations. Represent the company at events and stay current on government regulations and funding trends.

Senior leader responsible for shaping and scaling Instructure's partner ecosystem and channel programs to drive revenue. Builds and manages reseller, integration, ISV, and strategic technology partnerships, aligns cross-functional GTM plans, forecasts bookings, and manages budgets. Measures partner performance, expands government and consortia relationships, and discovers alternative revenue models.

The Director of Strategic Accounts will lead revenue expansion in biotech and pharma, building sales strategies, and cultivating relationships with executives to drive customer engagement and growth.