Top Remote Customer Success Jobs in Austin, TX
As a Technical Support Specialist at Iterable, you will troubleshoot the Iterable platform for customers, develop business use cases, and enhance your technical and digital marketing skills. You will work collaboratively with teams to ensure exceptional customer experiences and contribute to your career growth in the digital SaaS environment.
The Senior Customer Success Partner manages relationships with Tier 1 Strategic Accounts, focusing on revenue generation, managing subscriptions, conducting business reviews, and driving upsells while fostering strong client relationships and collaborating with marketing efforts.
The Enterprise Implementation Specialist will lead the implementation and deployment of Pearl AI’s software at DSO customers, managing project lifecycles, technical setups, training stakeholders, and collaborating with internal teams to ensure successful software adoption and customer success.
The Senior Public Assistance Specialist will serve as a Subject Matter Expert in FEMA and Public Assistance program delivery, project worksheet development, and operational details. Responsibilities include analyzing FEMA issues, providing technical assistance, optimizing procedures, and maintaining communication with stakeholders, while ensuring superior customer service and travel to client sites as needed.
The Product Support Specialist will troubleshoot and resolve product-related issues while providing exceptional customer experience. Collaborating with various teams, they will enhance understanding of ERP systems and document customer interactions for future reference, also assisting in development and training processes.
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.
The COBRA Account Manager is responsible for managing day-to-day interactions and reporting to customers, project managing assigned customer projects, responding to escalations, and analyzing data to communicate trends. This role partners with various teams and communicates best practices while ensuring seamless transitions for new business activities.
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
The Response Team Specialist engages with customers to help them find services for aging at home. Responsibilities include handling inquiries via phone or web, generating leads, scheduling consultations, and providing exceptional customer service, all while meeting sales metrics.
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