Top Remote Customer Success Jobs in Austin, TX
The Client Relationship Executive at PwC will manage sales pursuits and pipelines, promoting the PwC brand and services. The role includes developing sales strategies, ensuring resource allocation for sales opportunities, and building long-term client relationships. The executive will encourage innovation within the team and uphold business ethics, contributing to the firm's revenue growth.
In this role, you will develop and implement strategies to promote PwC's brand and services, manage sales pursuits, and close sales opportunities, while fostering long-term relationships with clients and supporting team growth.
The Client Relationship Executive focuses on enhancing PwC's brand through strategic communication programs, sales pursuits, and management of the sales pipeline. Responsibilities include identifying market gaps, developing value propositions, fostering diverse team environments, and building long-term client relationships to drive revenue growth.
The Customer Success Manager will enhance customer experience in healthcare by developing strategic relationships, executing account planning, driving product adoption, managing any customer issues, and reporting customer health to leadership. They will support customers in maximizing the value of Iodine Software products and advocate for enhancements.
The Customer Advocates Manager oversees the billing and licensing customer support department, manages a team of advocates, handles daily operations, and improves customer advocate processes. This role also involves recruiting top talent and addressing customer escalations, while maintaining a customer-first culture.
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The GTM Enablement Specialist will lead the adoption and rollout of a conversational intelligence tool across teams, manage training and enablement activities, establish reporting dashboards, and partner with various departments to ensure high tool utilization and measure productivity impact.
As an Escalations Specialist at Self Financial, you will manage escalated customer support cases, primarily through live phone calls and emails, and resolve complex customer issues with the goal of retaining customers and ensuring their satisfaction. You will analyze customer histories to identify root causes and collaborate with internal teams to develop solutions.
The Learning Management System Specialist is responsible for managing and optimizing the LMS, ensuring compliance training effectiveness, providing technical support, developing courses, analyzing data, and collaborating with teams to enhance training solutions.
The Manager of Client Experience Support at Cohere Health leads a team to ensure exceptional service and support around the healthcare technology platform, handling client troubleshooting and investigations, mentoring team members, developing support programs, and collaborating with product and technical teams to resolve issues efficiently.
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.
As an Account Executive at HealthJoy, you will manage a book of small to mid-sized business accounts, partnering with account managers to grow account value. Your role includes identifying expansion opportunities, delivering customer value, upselling, and building strong relationships with clients, from small business representatives to C-Suite executives.
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The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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