Top Remote Customer Success Jobs in Austin, TX
As a Software Support Specialist, you will provide support for customers using Storable's products by handling incidents through various channels, updating the Knowledge Base, escalating complex issues, and ensuring customer satisfaction with timely communication and effective problem resolution.
The Outreach and Engagement Specialist will educate and enroll cancer patients into Colla Health’s behavioral health services through calls and digital outreach. This role involves managing patient inquiries, documenting interactions, and collaborating with healthcare providers to ensure patient support and care.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Client Success Consultant ensures clients maximize value from Lightcast’s Professional Services through effective project management and communication. Responsibilities include managing client expectations, identifying project expansion opportunities, and collaborating with internal teams to solve challenges and streamline workflows. This role is crucial for revenue retention and strengthening customer relationships.
The Customer Education Manager will create engaging training content, host live onboarding webinars, and work with various teams to enhance customer understanding of the Apollo platform. The role requires strong project management and communication skills to ensure content aligns with customer needs.
The Chargeback Specialist analyzes and processes chargebacks through the billing platform, ensuring timely resolution of fraud and dispute claims. This role involves in-depth research into transactions, providing evidence for merchant inquiries, and collaborating across teams to meet deadlines while maintaining accuracy.
As a Provider Relations Specialist, you will develop and maintain relationships with healthcare providers, assist with communication and education regarding health plans, and help resolve member issues. You will handle inbound communications and conduct outreach to ensure excellent service delivery.
The Customer Success Manager will enhance the experience of Udacity's customers, especially executives from Fortune 1,000 companies, by providing a dedicated customer success process. Responsibilities include ensuring customer engagement, developing long-term relationships, coaching customers, and collaborating with sales and marketing teams to drive satisfaction and renewals.
As a Customer Success Manager at Sphera, you'll manage B2B customer portfolios, advise on SaaS implementations, drive customer adoption, conduct training and support account management to identify upsell opportunities, while ensuring customer satisfaction with our solutions.
As a Technical Support Engineer, you'll provide functional support for Jama Software products to customers, partners, and teams through various technologies. Responsibilities include troubleshooting installations, contributing to documentation, collaborating with customers to log defects, and using multiple tools to analyze issues. You'll also engage in training and provide weekend on-call support as needed.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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