Top Remote Customer Success Jobs in Austin, TX
The Sr. Manager Enablement, Client Experience will develop and execute strategies to empower Client Success teams, enhance client experiences, reduce churn, and drive satisfaction. Responsibilities include strategy development, training programs, process improvements, and managing client success tools and technologies.
The Senior Manager, Customer Success will lead the customer success team, enhance customer satisfaction and retention through effective strategies, and manage a team to deliver exceptional service. Responsibilities include driving customer outcomes, leveraging reporting for insights, and collaborating with other teams to achieve success goals.
The Customer Success Manager will manage relationships with customers to improve adoption and satisfaction, aiming for high renewals and retention. Responsibilities include advising customers, tracking key metrics, executing communication strategies, resolving issues, and collaborating with various teams to boost customer value and usage of products.
FORM is continually seeking top talent to join their team. They encourage candidates from diverse backgrounds to apply, even if they do not meet all requirements. The company specializes in mobile technology that supports field execution and communication within organizations, helping teams enhance their operational efficiency and decision-making through real-time data insights.
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As a Customer Success Manager at Placer.ai, you will be responsible for managing customer relationships, ensuring product adoption and revenue retention. You will engage with clients, refine the customer journey, and partner with cross-functional teams to incorporate feedback into the product roadmap.
The Senior Customer Training Specialist will develop and deliver training programs for customers, ensuring a comprehensive understanding of Visby products. Responsibilities include coordinating training logistics, ensuring compliance, providing customer support, and evaluating training effectiveness in alignment with company goals.
As a Senior Customer Success Engineer at Veza, you will act as a trusted advisor, providing technical guidance on IAM solutions, designing end-to-end solutions, and training customers to utilize the Veza platform effectively. You will perform health checks, conduct business reviews, and manage technical escalations, ensuring customers gain maximum value from the product.
As an Implementation Specialist, you will manage customer onboarding, ensuring they utilize Distru software effectively. You'll drive customer success by maintaining relationships, guiding solutions, and maximizing account value. Your role also involves updating customer information and providing regular feedback on product improvements.
The Senior Customer Success Manager will lead the customer service team, focusing on product adoption and growth, improving renewals and retention. Responsibilities include establishing metrics for success, enhancing client relations, and identifying upsell opportunities to maximize customer profitability.
The Enterprise Client Support Specialist will provide high-quality, tailored customer support to enterprise-level healthcare facilities. Responsibilities include managing escalated queries, collaborating with internal teams to resolve issues, and ensuring customer interactions are tracked to meet service-level agreements.
The Salesforce Optimization Specialist will optimize Salesforce deployment, ensure data accuracy, and collaborate with teams to improve user training and documentation. Responsibilities include reviewing configurations, performing data management, and aligning Salesforce with business processes.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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