Top Remote Customer Success Jobs in Austin, TX
The Regulatory Specialist will ensure all pet food/supplement products comply with regulations, reviewing ingredients, claims, and labels, maintaining registrations, auditing contract manufacturers, and advising on regulatory requirements, while also supporting international compliance as necessary.
The Customer Success Manager at Evolv is responsible for building strong relationships with customers, ensuring they derive maximum value from products and services. Key responsibilities include managing customer onboarding, developing engagement strategies, conducting performance reviews, and representing customer feedback to improve products and services.
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
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The Customer Education Manager will create and deliver engaging educational content and training for clients at Bazaarvoice. This role involves designing materials, conducting training sessions, responding to inquiries, and ensuring that customer education initiatives align with overall company goals. Continuous improvement based on feedback and collaboration with various departments is essential.
The Enterprise Sales Executive is responsible for creating incremental license revenue growth by managing key enterprise software accounts. This role involves developing trusted relationships with C-suite stakeholders, executing sales strategies, and driving growth through software license and services targets. The role also requires collaboration with various cross-functional teams to solve client issues and position software products effectively.
The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.
The Customer Experience Representative handles incoming service calls and emails, resolves customer issues efficiently, documents claims patterns, and ensures customer satisfaction while meeting revenue goals. They contribute to process improvements and promote brand engagement.
As a Manager of Customer Success, you will lead a team to enhance customer value and retention, manage KPIs, and develop strategic plans in collaboration with leadership. The role involves improving processes, fostering a culture of customer success, and supporting team development while traveling up to 25% for client interactions.
The Renewals Specialist will drive account renewals, manage customer transitions, and maintain subscription revenue for existing accounts. Responsibilities include collaboration with cross-functional teams, creating client proposals, leveraging upsells, and ensuring a high on-time renewal rate.
The Renewals Specialist is responsible for managing account renewals, enhancing customer relations, and coordinating with cross-functional teams. They work closely with Customer Success Managers and Account Executives, handling negotiations, proposals, and maintaining a high renewal rate while promoting upsells.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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