Top Remote Senior Level Jobs in Atlanta, GA

Leads Learning, Content, and Quality teams within Shared Services. Owns the strategic vision, operating models, onboarding curriculum, train-the-trainer programs, knowledge bases, quality processes, performance metrics, and AI enablement strategy. The role develops high-performing teams, reduces frontline ramp time and turnover, creates closed-loop feedback systems, and aligns training outcomes with operational KPIs while scaling support operations.

Leads a global Deal Operations team responsible for exception quoting, case management, approval queues, service levels, and quarter-end execution. Drives cross-functional improvements across Sales, Finance, Renewals, IT, and CPQ, translating system complexity into recommendations, reducing manual work through process optimization and automation, and serving as the escalation point for complex quoting. Manages team performance, hiring, documentation, governance, and operational change.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Build AI-augmented BI dashboards, semantic layers, and AI-ready metadata. Use AI-assisted tools to accelerate SQL and dashboard development, productionize ML outputs into BI, enforce data quality and governance, and present insights to business stakeholders including C-suite.

Own day-to-day IT and information security operations for a fully remote Mac fleet. Responsibilities include endpoint lifecycle management, identity and access administration, Google Workspace, helpdesk support, asset coordination, CrowdStrike EDR monitoring, DLP controls, Datadog SIEM alerting, security hygiene, access reviews, and SOC 2 and PCI evidence collection. The role requires autonomous ownership, automation, clear documentation, cross-functional collaboration, and approximately 4–6 years of experience beyond ticket-only support.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Build and expand fintech and payment systems using Go, microservices, databases, and cloud technologies. Design production APIs and tooling, diagnose customer issues, manage full release lifecycles, document systems, and mentor engineers. Collaborate with product and business teams while guiding AI agents to produce maintainable, observable, testable code that meets engineering standards. Work independently in a high-availability environment and contribute to next-generation financial products.

Configure and implement Adobe Workfront solutions for clients, including dashboards, reports, templates, workflows, Fusion automation, integrations, and documentation. Conduct discovery sessions, troubleshoot configurations, perform quality assurance, recommend enhancements, and provide client training and ongoing technical support. Serve as a liaison between technical and business teams while promoting information security, privacy, and data protection practices.

Own long-term workforce planning and capacity strategy across Customer Success channels. Develop forecasts, staffing models, scenario analyses, dashboards, and labor investment recommendations. Analyze staffing, productivity, occupancy, shrinkage, service levels, and automation impacts. Partner with Customer Success, AI, Data, Finance, Talent Acquisition, BPO providers, and senior leadership to guide hiring, budgeting, headcount planning, and operational improvements through data-driven insights.

Designs and validates enterprise solutions for strategic customers using HERE APIs, SDKs, platform services, and mapping technologies. Leads technical discovery, architecture design, demonstrations, workshops, evaluations, and proof-of-concept engagements. Partners with Sales, Product, Engineering, Services, and Customer Success teams to address customer requirements, risks, integrations, and implementation readiness. Communicates technical recommendations and tradeoffs to business and technical stakeholders while supporting account planning, competitive evaluations, expansion opportunities, and successful presales-to-implementation handoffs.