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Where agentic engineering and human experience converge to deliver enterprise outcomes.
The Role
Configure and implement Adobe Workfront solutions for clients, including dashboards, reports, templates, workflows, Fusion automation, integrations, and documentation. Conduct discovery sessions, troubleshoot configurations, perform quality assurance, recommend enhancements, and provide client training and ongoing technical support. Serve as a liaison between technical and business teams while promoting information security, privacy, and data protection practices.
Summary Generated by Built In
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
Job Title: Associate Director - Workfront
Location: USA
Mode of Work: Remote
Type of Job: Fulltime
Key Responsibilities:
- Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency.
- Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations.
- Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead.
- Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation.
- Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities.
- Identify enhancements and new functionalities that can benefit client instances.
- Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability.
- Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements.
- Provide comprehensive quality assurance for all configurations and implementations.
- Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage.
- Act as a liaison between technical and business teams, ensuring clear communication and alignment.
- Provide ongoing technical support within the scope of the product to ensure client success.
Desired Skills and Experience:
- 6+ years of experience in Adobe Workfront development and implementation.
- Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs.
- Workfront Core Developer certification or equivalent.
- Proven ability to develop and implement automation for workflow optimization.
- Exceptional troubleshooting skills with experience in resolving configuration issues.
- Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support.
- Ability to manage multiple projects simultaneously and prioritize tasks efficiently.
- Ability to work in a fast-paced and collaborative environment.
Information Security Responsibilities
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
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Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
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Skills Required
- 6+ years of experience in Adobe Workfront development and implementation
- Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs
- Workfront Core Developer certification or equivalent
- Experience developing and implementing workflow automation
- Strong troubleshooting skills and experience resolving configuration issues
- Excellent communication and problem-solving skills
- Ability to drive user adoption through training and support
- Ability to manage multiple projects and prioritize tasks
- Ability to work in a fast-paced, collaborative environment
What the Team is Saying
Amanda
EVP, Operations
Abbey
VP of Business Development, Convenience Retailing
Jon
HelpDesk Manager
Markel
People Experience Advisor
Rhoben Cabangbang
Account Director
Ankit Jain
Vice President, Technology
Tom Sunnergren
VP, Experience Design
Preethi Somasundaram
Associate Technical Manager, Consumer
Melinda Ramos
Executive Vice President, People & Culture, Americas, Bounteous
Satish Kannan
EVP, Chief People Officer, APAC & EMEA
Rhoben Cabangbang
Account Director
Preethi Somasundaram
Associate Technical Manager, Consumer
Lina Stajic
Strategy, Insights, & Activation
Le’Rhone Walker
VP, Technology
Krishna Prasad TC
Director of Technical Delivery, Healthcare
Le’Rhone Walker
VP, Technology
Bounteous Compensation & Benefits Highlights
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Healthcare Strength — Healthcare is considered strong, with employer-paid employee premiums reported alongside dental, vision, life/disability, mental-health support, and even pet insurance. Coverage quality is highlighted as a standout element of the package.
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Leave & Time Off Breadth — Time off is positioned as flexible through take‑what‑you‑need/unlimited PTO, paid holidays, and Summer Fridays. A remote‑friendly approach also supports taking time when work allows.
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Parental & Family Support — Parental and family benefits include paid parental leave, adoption assistance, childcare support, and family medical leave. These provisions round out family support beyond core insurance.
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The Company
What We Do
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation.
Why Work With Us
Bounteous combines strategy, experience design, engineering, data, and AI to help leading brands build intelligent systems that are practical, scalable, and measurable. People join us to work on meaningful transformation initiatives, collaborate with smart and supportive teams, and help shape what’s next in AI and digital experience.
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