Top Remote Jobs in Ann Arbor, MI

The Lead Software Engineer will design, code, and troubleshoot features for Instnt’s financial technology product, focusing on API and backend services. Responsibilities include mentoring engineers, collaborating with other teams, and ensuring software quality and security while keeping up with tech advancements.

As a Senior Customer Success Manager, you will be a trusted advisor for existing gaming clients, responsible for enhancing customer experience, managing customer relationships, and driving account growth. You'll advocate for customers, oversee onboarding, and improve Customer Success processes, while collaborating closely with various teams to understand and meet customer needs.

The Customer Success Manager will oversee the management of customer support and success, ensuring effective communication between customers and internal teams. Responsibilities include creating support policies, managing ticket queues, conducting technical analyses, and driving issue resolutions with various stakeholders.